Multidisciplinary clinic for the diagnosis, treatment and research of voice disorders in Dallas and Plano
We believe that one's voice is the fundamental and essential form of communication. Our voice allows us to communicate not just with words but through the emotion and intensity of the sound behind those words. Many people use their voice professionally, such as teachers, preachers, lawyers and performers. All of us, however, depend on your voice daily for work and social interactions. No matter your vocation or your training, we treat every voice with unique attention and care here in our voice clinics.
Baylor Scott & White The Voice Center - Dallas
3417 Gaston Ave Ste 1000, Dallas, TX, 75246- Monday: 8:00 am - 4:30 pm
- Tuesday: 8:00 am - 4:30 pm
- Wednesday: 8:00 am - 4:30 pm
- Thursday: 8:00 am - 4:30 pm
- Friday: 8:00 am - 4:30 pm
Baylor Scott & White The Voice Center - Plano
4716 Alliance Blvd Pavilion II, Ste 700, Plano, TX, 75093Hours of Operation
Hours of Operation
Office Hours
Expertise and technology
Baylor Scott & White The Voice Center in Dallas offers specialized high-resolution imaging of the larynx (or voice box) and laryngeal videostroboscopy to analyze the biomechanics of the vocal fold (or vocal cord) vibration. Our staff includes a laryngologist and ENT doctors who specialize in disorders of the voice and throat, as well as speech-language pathologists for comprehensive care of patients with surgical or rehabilitative voice needs. We are a multidisciplinary team that works hand-and-hand with other Baylor Scott & White Health providers and practices on the Baylor University Medical Center campus in Dallas associated with the voice box, such as Baylor Scott & White Center for Esophageal Diseases.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (19)Aetna Medicare Choice Plan (PPO)Aetna Medicare Choice II Plan (PPO)Aetna Medicare Dual Complete Plan (HMO D-SNP)Aetna Medicare Eagle Plan (PPO)Aetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Freedom Preferred Plan (PPO)Aetna Signature AdministratorsOpen Access Elect ChoiceQPOSSTARGroup Retiree Medicare PPO - Limited to Exxon/MobilAetna Medicare Eagle II (PPO)Health Network OptionOpen Access Managed ChoiceAetna Medicare Freedom Plan (PPO)Open Access SelectHMOChoice POS II
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (1)BSW Extended PPO
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Blue Cross Blue Shield - (17)Blue Advantage - BronzeTRS-Care StandardTRS-ActiveCare 2Blue Advantage - GoldBlue Advantage Plus - SilverFederal Basic OptionBlue Premier AccessTRS-ActiveCare PrimaryBlue Advantage Plus - GoldBlue Cross Group Medicare Advantage (PPO)Blue Cross Medicare Advantage (HMO)Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)High Performance NetworkConsumer Directed HealthSelectBlue Essentials AccessFederal Standard OptionBlue Essentials
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Cigna - (4)LocalPlusCigna Medicare AdvantageOpen AccessCigna HealthSpring
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EHN - (1)Employers Health Network
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (1)CHIP
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (6)ChoiceCareHumanaChoice (PPO)Humana USAA Honor with Rx (PPO)Humana Honor (PPO)National POSHumana Gold Plus SNP-DE (HMO D-SNP)
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Nebraska Furniture Mart - (1)Pearl
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Parkland Community Health Plan - (2)STAR - HealthFirstCHIP
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PHCS Network - (1)PHCS Primary PPO
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Superior Health Plan - (4)WellcareAmbetter Core EPO - SilverSTAR+PLUSWellcare by Allwell
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Superior HealthPlan - (1)STAR+PLUS
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TriWest HealthCare - (1)Community Care Network
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United HealthCare - (8)CoreNavigateChoice PlusChoiceOptionsNexus ACO - Referral RequiredCore EssentialCharter Plus
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Medical services
Conditions treated
- Chronic cough
- Disordered breathing
- Sudden hoarseness requiring voice rest
- Vocal cord dysfunction
- Vocal fold paresis
- Vocal fold tear
- Vocal fold paralysis
- Vocal fold hemorrhage
- Vocal fold bowing
- Vocal fold masses
- Vocal fold scar and sulcus
- Vocal fold nodules
- Abnormal vocal fold movement
- Vocal fold pseudocysts
- Impaired vocal fold closure
- Spasmodic dysphonia
- Vocal fold polyps
- Muscle tension dysphonia
- Contact lesions
- Paradoxical vocal fold movement
- Reinke’s polyposis (Reinke's edema)
- Retrograde Cricopharyngeus dysfunction
- Lesions resulting from acid reflux
- Recurrent laryngeal papilloma
- Leukoplakia
- Irritable larynx
- Inducible laryngeal obstruction
- Cancer
- Dysphagia
- Voice problems related to vocal misuse and abuse
- Changes in singing voice
Laryngology
Laryngology is a subspecialty within otolaryngology (ear, nose, and throat) that deals with illnesses and injuries of the larynx, often called the voice box. The voice box sits in the front of the neck and contains the vocal cords. The larynx is responsible for sound production and swallowing.
Vocal fold repositioning surgery, or thyroplasty, is a surgery done to move a paralyzed or weak vocal fold to a better position to improve the voice.
Laryngoscopy is done in the operating room with use of a microscope for magnification. Many different surgeries may be done via this approach, including:
- Microphonosurgery for removal of benign vocal fold lesions to preserve normal tissue and vocal quality
- Injection augmentation or laryngoplasty to improve position of a paralyzed or weak vocal fold
- CO2 or KTP laser treatment of laryngeal lesions
- Airway surgery to improve and dilate any scar in the larynx or upper trachea
Speech
Voice therapy, which is a subspecialty of speech therapy, is provided to patients who are experiencing changes in their voices. This can range from an attorney, school teacher, parent, or hair dresser who uses his/her voice for work or to meet vocal needs during daily life to a church choir member who requires his or her voice to participate in meaningful life activities. No matter what you may have heard, changes in the voice are not normal and if persist for longer than 3 weeks warrant evaluation by a voice team. The Center also diagnoses and treats a variety of complex swallowing and airway disorders.
Our team including a laryngologist, speech pathologist specializing in voice and upper airway disorders, and singing voice specialist evaluate patients and establish a unique treatment plan tailored to the patients’ needs. This highly skilled, collaborative team offers convenient care utilizing technology and clinical expertise. Care of the voice and upper airway may require medication, surgery, therapy or combinations of these services. Voice therapy may be the only treatment required or may be utilized for pre- and or post-operative rehabilitation.
- Videostroboscopy (both rigid and flexible endoscopy) providing most detailed study of function of larynx
- Fiberoptic endoscopic evaluation of swallowing (FEES)
- Nasopharyngoscopy
- Chronic cough evaluation and therapy
- Comprehensive voice evaluation including software-based voice analysis
- Care of the professional speaking voice
- Voice therapy
- Respiratory Retraining Therapy
- Chronic cough evaluation and therapy
- Vocal cord dysfunction/paradoxical vocal fold motion evaluation and treatment
- Lee Silverman voice treatment (LSVT)
- Swallowing/dysphagia evaluation
- Management of airway and swallowing problems
- Singing voice rehabilitation
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, setup a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Payments to HTPN can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day. Please call 1.866.377.1650.
If you need to speak to someone about a bill from a Baylor Scott & White Hospital, our Customer Service department is available to take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM and can be reached at 1.800.994.0371.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Patient forms
To ensure that your visit to our office is as convenient and efficient as possible, we are pleased to offer our registration forms online. The patient registration form may be completed electronically and printed for better legibility or completed manually.
News and media
D Magazine’s "2024 Best Docs"
Dr. Lindsey Arviso was nominated for the third consecutive year for D Magazine’s "2024 Best Docs."
GMT finds out about the new Voice Center at Baylor University Medical Center
Check out our very own Dr. Arviso on Good Morning Texas talking about the new Voice Center at Baylor University Medical Center, part of Baylor Scott & White Health.
Want to schedule an appointment?
If you would like to schedule an appointment with Dr. Rodney, please fill out this form and one of our staff members will be in touch.