Primary care designed around you

Imagine a place made just for you—mind, body and spirit. Where your care is made simple and your care team builds a plan unique to you. Welcome to Baylor Scott & White Health.

Having a primary care team that knows you is more important than you may think. Our goal is to keep you healthy. But if your care gets complicated, you want to know that you have access to a team of experts with a complete view of your health, so they can build a care plan around you.

Not only do you have access to a large network of providers for every need, but also the technology to make those relationships even stronger. And it’s easy to stay in touch. You can download the MyBSWHealth app and message your doctor whenever you want, schedule your next appointment, see your test results and more. It’s the care you need, when and where you need it.

And just like you can keep track of all your health records in one place, your network of providers at Baylor Scott & White can keep track of it, too. They can access your medical records and health history in real time and communicate with each other—resulting in a connected care experience where everyone is on the same page.

Because that’s what getting Better is all about—care that’s easy and centered on you. Thank you for choosing us to help you get Better—and stay that way.

To-do list

Take an active role in your care.

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  • Health screenings in your 20s

    Health screenings in your 20s

      Male
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Testicular exam
      • Sexually transmitted infection
      • (STI) screening
      • Hepatitis C screening
      Female
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Breast exam
      • Pap smear (cervical cancer screening)
      • Sexually transmitted infection (STI) screening
      • Hepatitis C screening

    *Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

  • Health screenings in your 30s

    Health screenings in your 30s

      Male
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Testicular exam
      • Sexually transmitted infection
      • (STI) screening
      • Hepatitis C screening
      Female
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Breast exam
      • Pap smear (cervical cancer screening)
      • Sexually transmitted infection (STI) screening
      • Hepatitis C screening

    *Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

  • Health screenings in your 40s

    Health screenings in your 40s

      Male
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Testicular exam
      • Sexually transmitted infection
      • (STI) screening
      • Hepatitis C screening
      • Diabetes screening
      • Colon cancer screening (45)
      Female
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Breast exam
      • Pap smear (cervical cancer screening)
      • Sexually transmitted infection (STI) screening
      • Hepatitis C screening
      • Mammogram every two years
      • Diabetes screening
      • Colon cancer screening (45)

    *Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

  • Health screenings in your 50s

    Health screenings in your 50s

      Male
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Testicular exam
      • Sexually transmitted infection
      • (STI) screening
      • Hepatitis C screening
      • Prostate cancer screening
      Female
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Breast exam
      • Pap smear (cervical cancer screening)
      • Sexually transmitted infection (STI) screening
      • Hepatitis C screening

    *Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

  • Health screenings in your 60s+

    Health screenings in your 60s+

      Male
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Testicular exam
      • Sexually transmitted infection
      • (STI) screening
      • Hepatitis C screening
      • Medicare exam (65)
      Female
      • Annual wellness exam*
      • Blood pressure screening
      • Skin exam
      • Depression/Anxiety screening
      • Breast exam
      • Pap smear (cervical cancer screening)
      • Sexually transmitted infection (STI) screening
      • Hepatitis C screening
      • Medicare exam (65)
      • Bone density test

    *Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

Health screenings in your 20s

    Male
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Testicular exam
    • Sexually transmitted infection
    • (STI) screening
    • Hepatitis C screening
    Female
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Breast exam
    • Pap smear (cervical cancer screening)
    • Sexually transmitted infection (STI) screening
    • Hepatitis C screening

*Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

Health screenings in your 30s

    Male
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Testicular exam
    • Sexually transmitted infection
    • (STI) screening
    • Hepatitis C screening
    Female
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Breast exam
    • Pap smear (cervical cancer screening)
    • Sexually transmitted infection (STI) screening
    • Hepatitis C screening

*Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

Health screenings in your 40s

    Male
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Testicular exam
    • Sexually transmitted infection
    • (STI) screening
    • Hepatitis C screening
    • Diabetes screening
    • Colon cancer screening (45)
    Female
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Breast exam
    • Pap smear (cervical cancer screening)
    • Sexually transmitted infection (STI) screening
    • Hepatitis C screening
    • Mammogram every two years
    • Diabetes screening
    • Colon cancer screening (45)

*Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

Health screenings in your 50s

    Male
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Testicular exam
    • Sexually transmitted infection
    • (STI) screening
    • Hepatitis C screening
    • Prostate cancer screening
    Female
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Breast exam
    • Pap smear (cervical cancer screening)
    • Sexually transmitted infection (STI) screening
    • Hepatitis C screening

*Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

Health screenings in your 60s+

    Male
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Testicular exam
    • Sexually transmitted infection
    • (STI) screening
    • Hepatitis C screening
    • Medicare exam (65)
    Female
    • Annual wellness exam*
    • Blood pressure screening
    • Skin exam
    • Depression/Anxiety screening
    • Breast exam
    • Pap smear (cervical cancer screening)
    • Sexually transmitted infection (STI) screening
    • Hepatitis C screening
    • Medicare exam (65)
    • Bone density test

*Includes comprehensive blood tests to check for anemia, infections, certain cancers, kidney/liver function, cholesterol, diabetes, thyroid disease and other common conditions

Getting started

Your Primary Care Provider (PCP) is your first partner in wellness.

Just as you’d be open and honest with your partner, loved ones or family members, you’ll want to establish and nurture the same kind of relationship with your provider. Ask yourself how well your primary care physician knows you today. If you’re already close, that’s great. If not, make a plan to get better acquainted and talk about your goals—even (and especially!) if you’re healthy and just want to know how to stay that way.

Here are some tips to help you get started talking to your PCP:

  • Reach out

    Use the MyBSWHealth app to message your primary care team whenever you have a question about a recent visit, a test result, a prescription, scheduling or billing. (This function is for non-urgent needs related to your medical care. If you have an emergency, always dial 9-1-1.)

  • Listen to your body

    If something doesn’t feel right , don’t wait. Make an appointment to see your primary care doctor.

  • Maximize your time during your visits

    Use eCheck-in ahead of time.

    • Come prepared with a list of questions to ask your PCP.
    • Write down what you learned from your visit or bring a caregiver to help.
    • Know the next steps in your plan of care.
  • Get the most out of your care at home

    Because we want to keep you out of the hospital, there are a few items you can keep at home to help with that. These items will help give eVisit and virtual visit providers more information, as well as keep you on top of any concerns between primary care visits:

    • Thermometer
    • Blood pressure cuff
    • Water bottle
    • First aid kit
    • Scale
    • Pulse oximeter
    • Measuring tape
    • Common over-the-counter medications, including pain relievers, fever medicine and more

Care teams serve you Better

Get the care you need on your schedule, thanks to a patient-centered care team approach. Advanced practice providers (APPs) collaborate with your primary care physician to give you more—more flexibility in appointment scheduling and more collaboration in your care.

APPs can include clinical nurse specialists (CNS), nurse practitioners (NP) and physician assistants (PA). These nationally certified licensed healthcare providers have advanced education and training that prepares them to practice medicine collaboratively with your primary care doctor on your healthcare team.

As part of your unique plan, APPs can provide services like:

  • Diagnosing and treating medical conditions and injuries
  • Performing physical exams
  • Prescribing medications and other treatments
  • Ordering and interpreting lab tests, imaging studies like X-rays and other diagnostic testing
  • Performing annual exams (such as well-adult or well-child)
  • Treating acute illnesses and injuries
  • Educating and counseling you on maintaining a healthy lifestyle
  • Performing in-office procedures like sutures, joint injections and skin biopsies
  • Managing chronic conditions like diabetes, high blood pressure and respiratory diseases

Our pharmacists are part of your care team

These experts are PharmDs, meaning they have their doctorate of pharmacy. They can assist with identifying the best medication for you, as well as making sure there are no interactions between the drugs prescribed. You may hear directly from them in response to questions sent to your provider team.

Care team services

Here are some things that your PCP or APP can offer that may surprise you.

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Mobile makes it easy
Just like we make it easy to get care when your child is sick or injured, our top-rated app, MyBSWHealth, can simplify keeping them healthy. The app lets you book appointments, message your pediatrician, view your child’s medical records and schedule virtual same-day care from your computer, smartphone or tablet.
myBSWHealth app displayed on a phone
Text BETTER to 88408
  • Google Play icon
  • App Store icon

Where to go for care

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Find a care team, urgent care, walk-in clinic or emergency room near you.

  • Primary care physician

    Primary care physician

    Seeing your PCP is your first choice for care when it’s not an emergency.

    • Asthma
    • Bladder infection
    • Chronic conditions
    • Diabetes management
    • Earache
    • Headaches
    • High blood pressure
    • Mental health
    • Preventive health
    • Sprains
    • Well-woman exams
  • eVisits and video visits

    eVisits and video visits

    These virtual doctor appointments are available 24/7 using your mobile device or computer.

    • Acne
    • Allergies
    • Cold
    • Flu
    • Pink eye
    • Quitting tobacco
    • Sinus infection
    • Stomach problems
    • Yeast infection

    Check-in
    eCheck-in is encouraged and available in MyBSWHealth before your virtual doctor visit or in-person appointment.

    • Let us know when you arrive.
    • Virtual visits are now available 24 hours a day, seven days a week.

    Get more information and tips on what to expect from a virtual care visit

  • Urgent care

    Urgent care

    Choose urgent care if an appointment is not available with your primary care team, you need immediate attention but your symptoms are not life-threatening.

    • Abdominal pain
    • Acute back or joint pain
    • Bladder infection
    • Ear or sinus pain
    • Earache
    • Flu
    • Headaches
    • Minor burns
    • Minor cuts that may need stitches
    • Minor eye injuries
    • Pregnancy testing
    • Rashes
    • Sexually transmitted infection (STI)
    • Skin infections
    • Sore throat
    • Sprains
    • Urinary tract infection (UTI)
    • Viral testing
    • X-ray
  • Emergency room

    Emergency room

    For any condition you believe to be life-threatening, head directly to the emergency room for care.

    • Chest pain
    • Deep cuts or wounds
    • Difficulty breathing
    • Poisoning, overdoses and suicidal behavior
    • Severe abdominal pain, coughing or vomiting blood
    • Severe burns
    • Severe head injuries/headaches
    • Sudden loss of balance, vision change, facial droop, or arm or leg weakness

Primary care physician

Seeing your PCP is your first choice for care when it’s not an emergency.

  • Asthma
  • Bladder infection
  • Chronic conditions
  • Diabetes management
  • Earache
  • Headaches
  • High blood pressure
  • Mental health
  • Preventive health
  • Sprains
  • Well-woman exams

eVisits and video visits

These virtual doctor appointments are available 24/7 using your mobile device or computer.

  • Acne
  • Allergies
  • Cold
  • Flu
  • Pink eye
  • Quitting tobacco
  • Sinus infection
  • Stomach problems
  • Yeast infection

Check-in
eCheck-in is encouraged and available in MyBSWHealth before your virtual doctor visit or in-person appointment.

  • Let us know when you arrive.
  • Virtual visits are now available 24 hours a day, seven days a week.

Get more information and tips on what to expect from a virtual care visit

Urgent care

Choose urgent care if an appointment is not available with your primary care team, you need immediate attention but your symptoms are not life-threatening.

  • Abdominal pain
  • Acute back or joint pain
  • Bladder infection
  • Ear or sinus pain
  • Earache
  • Flu
  • Headaches
  • Minor burns
  • Minor cuts that may need stitches
  • Minor eye injuries
  • Pregnancy testing
  • Rashes
  • Sexually transmitted infection (STI)
  • Skin infections
  • Sore throat
  • Sprains
  • Urinary tract infection (UTI)
  • Viral testing
  • X-ray

Emergency room

For any condition you believe to be life-threatening, head directly to the emergency room for care.

  • Chest pain
  • Deep cuts or wounds
  • Difficulty breathing
  • Poisoning, overdoses and suicidal behavior
  • Severe abdominal pain, coughing or vomiting blood
  • Severe burns
  • Severe head injuries/headaches
  • Sudden loss of balance, vision change, facial droop, or arm or leg weakness