Steven E Massad, MD
Internal Medicine, Geriatric Medicine
Internal Medicine..., Geriatric Medicine
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 7/29
- 9:00 AM
Fri, 7/31
- 11:15 AM
- 2:00 PM
- 2:30 PM
Mon, 8/03
- 8:30 AM
- 10:30 AM
- 11:30 AM
Locations of Steven E Massad, MD
Baylor Scott & White Internal Medicine Associates - Irving
2005 W Park Dr Ste 300, Irving, TX, 75061
917.5mi
Directions
Call
469.800.1050
Closed
- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As a primary care internist and geriatrician, Dr. Massad is dedicated to patient-centered care across the adult lifespan. He is particularly focused on preventive care management, polypharmacy reduction, advanced care
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planning and teaching the next generation of physicians to deliver compassionate, evidence-based medicine for complex older patients.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: St Georges University School of Medicine - Grenada (2016) |
| Internship: Internal Medicine, SUNY - Downstate Medical Center (2017) |
| Residency: Internal Medicine, SUNY - Downstate Medical Center (2019) |
| Fellowship: Geriatric medicine, SUNY - Downstate Medical Center (2020) |
| Certifications | |
|---|---|
| Internal Medicine- American Board of Internal Medicine | Geriatric Medicine- American Board of Internal Medicine |
Insurances accepted
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Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (91)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic |
Patient Comments (56)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Steven Massad for his attentive listening, thoroughness, and excellent bedside manner. Many reviewers highlight that he takes time during appointments without making them feel rushed, carefully explains diagnoses, test results, and treatment plans, and asks insightful questions to get to the root cause of health concerns. He is frequently described as knowledgeable, professional, caring, and personable, with several patients specifically appreciating his ability to connect on a personal level while treating them with dignity and respect. Multiple reviewers noted they were seen promptly, including one who received same-day care for an acute reaction, and several patients mentioned they plan to make him their primary care physician or have already recommended him to family members.
Patients also share
Very few areas for improvement were mentioned in the reviews. One reviewer described his demeanor as "low-key," which could suggest a more reserved style than some patients might expect, though this was not framed negatively. Another single review simply described him as "a good provider" without elaborating on specific concerns. Overall, constructive criticism was minimal and no recurring or significant complaints emerged across the reviews.