Steven E Massad, MD
Internal Medicine, Geriatric Medicine
Internal Medicine..., Geriatric Medicine
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 5/27
- 8:30 AM
- 4:00 PM
Fri, 5/29
- 9:30 AM
- 1:00 PM
- 3:00 PM
Tue, 6/02
- 2:00 PM
- 3:30 PM
Locations of Steven E Massad, MD
Baylor Scott & White Internal Medicine Associates - Irving
2005 W Park Dr Ste 300, Irving, TX, 75061
917.7mi
Directions
Call
469.800.1050
Closed
- Monday:7:00 am-5:00 pm
- Tuesday:7:00 am-5:00 pm
- Wednesday:7:00 am-5:00 pm
- Thursday:7:00 am-5:00 pm
- Friday:7:00 am-4:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As a primary care internist and geriatrician, Dr. Massad is dedicated to patient-centered care across the adult lifespan. He is particularly focused on preventive care management, polypharmacy reduction, advanced care
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planning and teaching the next generation of physicians to deliver compassionate, evidence-based medicine for complex older patients.
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: St Georges University School of Medicine - Grenada (2016) |
| Internship: Internal Medicine, SUNY - Downstate Medical Center (2017) |
| Residency: Internal Medicine, SUNY - Downstate Medical Center (2019) |
| Fellowship: Geriatric medicine, SUNY - Downstate Medical Center (2020) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Medicine |
Insurances accepted
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Patient Ratings (65)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Rate Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Wait Time at Clinic |
Patient Comments (37)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Massad for his exceptional listening skills, warm bedside manner, and genuine compassion. Many reviewers highlight that he takes the time to thoroughly address concerns without making patients feel rushed, and that he communicates clearly and thoughtfully. His ability to connect with patients on a personal level — treating them with dignity and respect — is a recurring theme. Patients also frequently commend his medical knowledge, attention to detail, and proactive approach to care. One patient noted he drove two hours specifically to see Dr. Massad, and several mentioned recommending him to family members. His professionalism combined with an approachable, friendly demeanor appears to resonate strongly across a wide range of patients.
Patients also share
The reviews are overwhelmingly positive, and very few concerns or criticisms were raised. No clear or recurring areas for improvement emerged from the feedback provided.