To Top

Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Today

  • 3:00 PM

Wed, 4/22

  • 8:00 AM
  • 9:30 AM
  • 10:00 AM

Fri, 4/24

  • 3:00 PM

Locations of Steven E Massad, MD

Baylor Scott & White Internal Medicine Associates - Irving

Baylor Scott & White Internal Medicine Associates - Irving

2005 W Park Dr Ste 300, Irving, TX, 75061
917.5mi Directions
Call 469.800.1050
Open
  • Monday:7:00 am-5:00 pm
  • Tuesday:7:00 am-5:00 pm
  • Wednesday:7:00 am-5:00 pm
  • Thursday:7:00 am-5:00 pm
  • Friday:7:00 am-4:00 pm

Biography

As a primary care internist and geriatrician, Dr. Massad is dedicated to patient-centered care across the adult lifespan. He is particularly focused on preventive care management, polypharmacy reduction, advanced care ... planning and teaching the next generation of physicians to deliver compassionate, evidence-based medicine for complex older patients.
View More
Ages Seen
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: St Georges University School of Medicine - Grenada (2016)
Internship: Internal Medicine, SUNY - Downstate Medical Center (2017)
Residency: Internal Medicine, SUNY - Downstate Medical Center (2019)
Fellowship: Geriatric medicine, SUNY - Downstate Medical Center (2020)
Certifications
Internal Medicine- American Board of Internal Medicine

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice.

 
By searching you agree to these terms
  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
We’re sorry!

We couldn’t find any results for ""

Terms
Close

Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


Your rights and protections against surprise medical bills

Let’s tailor your healthcare to you.

Use MyBSWHealth to get a personalized care experience.

Create a MyBSWHealth account

Patient Ratings (45)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.9 overall patient satisfaction
averageRating metric
4.9
Provider showed concern
4.8
Rate Care Provider
4.9
Time Care Provider spent with Patient
4.9
Friendliness/Courtesy of Care Provider
4.9
Provider included you in decisions
4.8
Wait Time at Clinic

Patient Comments (27)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Massad for his exceptional listening skills, warm bedside manner, and ability to make them feel genuinely heard and cared for. Many reviewers highlight his thoroughness — asking the right questions, following up for clarification, and proactively sharing information patients didn't even know to ask about. His friendly, personable demeanor comes up repeatedly, with patients noting that he is never rushed, remains patient and attentive, and makes them feel comfortable. Several reviewers also commend his professionalism and strong communication skills, and one patient appreciated that he treats patients as intelligent and educated individuals without the arrogance sometimes associated with medical professionals.

Patients also share

The reviews are overwhelmingly positive, and there are no clear or recurring areas of concern raised by patients. No specific complaints about wait times, office staff, follow-up care, or clinical outcomes were mentioned. The lower-rated reviews (ranging from roughly 4.1 to 4.3 stars) offered minimal detail, so it is difficult to identify specific improvement opportunities from the feedback provided.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.