Rupal H. Patel, MD
Gastroenterology
MyBSWHealth
Locations of Rupal H. Patel, MD
Baylor Scott & White Gastroenterology - Lake Pointe
6705 Heritage Pkwy Ste 203, Rockwall, TX, 75087
893.0mi
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469.800.2950
Hours of Operation
Hours
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Biography
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Dr. Patel is a board-certified gastroenterologist with fellowship training in advanced endoscopy. She strives to listen to her patients with compassion to fully address their concerns and improve their GI ... health in a meaningful way. As a gastroenterologist, Dr. Patel cares for a range of GI conditions, including abdominal pain, nausea, vomiting, diarrhea, constipation, celiac disease, irritable bowel syndrome, anemia, blood in the stool, hemorrhoids, diverticular disease, inflammatory bowel disease, women’s GI health, trouble swallowing, heartburn, Barrett’s esophagus, esophageal narrowing/strictures, stomach ulcers and gastroparesis. She provides hepatitis C diagnosis and treatment and cares for liver diseases such as fatty liver disease (metabolic dysfunction-associated steatotic liver disease) and cirrhosis. Dr. Patel also offers colonoscopy procedures for colon cancer screening and advanced endoscopy procedures, including endoscopic ultrasound and endoscopic retrograde cholangiopancreatography (ERCP). In her free time, she enjoys traveling, running, reading and spending time with her family. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Ohio State Univ College of Med (2013) |
| Internship: Interal Medicine, University of South Florida (2014) |
| Residency: Internal Medicine, University of South Florida (2016) |
| Fellowship: Gastroenterology, University of South Florida (2019) |
| Fellowship: Advanced GI Endoscopy, Dartmouth-Hitchcock Medical Center (2020) |
| Certifications | |
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| Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Lake Pointe |
Insurances accepted
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Patient Ratings (99)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (49)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Patel for her warm, caring demeanor and her ability to make them feel heard. A large number of reviewers highlight that she takes her time during appointments, never rushing patients, and actively listens to their concerns. Her thoroughness is frequently mentioned, with patients appreciating that she explains medical issues clearly, answers all questions, and provides both verbal and written information. Many also note her professionalism and knowledge, and several patients mention that her friendly, approachable personality makes it easy to open up and discuss their health. The office staff also receives frequent positive mentions for being polite, helpful, and welcoming.
Patients also share
Two specific areas for improvement emerged from the reviews. One reviewer noted that the office was running behind schedule, leading to a delayed appointment, and suggested that better time management would improve the patient experience. More notably, one patient described a disappointing visit in which Dr. Patel appeared disengaged — not taking notes, not entering information into the computer, and leaving within 10 minutes to take a hospital call — leaving the patient feeling dismissed and uncared for, which stood in stark contrast to their previously positive experiences with her.