Michael Thomas Johnston, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 10/30
- 11:00 AM
Wed, 12/23
- 10:45 AM
Wed, 2/03
- 10:45 AM
Locations of Michael Thomas Johnston, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
910.9mi
Directions
Call
469.800.9000
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Michael Johnston is a board-certified physician, specializing in internal medicine. He is passionate about helping his adult patients achieve their health goals and finds it very rewarding when they’re accomplished. Outside ... of work, Dr. Johnston enjoys spending time with his wife and adult children, visiting family, playing golf and traveling. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: University of Texas Health Science Center San Antonio (1995) |
| Internship: Internal Medicine, Baylor University Medical Center (1996) |
| Residency: Internal Medicine, Baylor University Medical Center (1998) |
| Certifications |
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| Internal Medicine- American Board of Internal Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1389)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (741)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Michael Johnston receives overwhelmingly positive feedback from patients, many of whom have been with him for 15, 20, even 30+ years. The most consistently praised qualities are his attentive listening and unhurried approach—patients repeatedly note that he never rushes appointments and takes time to thoroughly answer questions and address concerns. He is frequently described as caring, compassionate, knowledgeable, and personable, with an excellent "bedside manner" that many say is increasingly rare in modern medicine. Numerous reviewers highlight his responsiveness outside of visits, particularly through the MyChart/patient portal, often replying quickly (sometimes same-day or on weekends) with lab results and guidance. Many patients also mention that he treats multiple generations of their family and that they have referred friends and relatives to him, underscoring strong trust and loyalty. His staff and nursing team are also frequently praised as friendly and professional.
Patients also share
Opportunities for improvement are minimal and appear in only a small number of reviews. One reviewer felt a visit seemed rushed and suspected administrative pressure to limit time with patients, which contrasts with the majority experience. Another patient noted that when raising a concern outside Dr. Johnston's specialty (such as incontinence), they wished for a referral recommendation rather than no follow-up suggestion. A few reviews mention logistical issues unrelated to the doctor himself, such as a building elevator outage disrupting an in-office visit (which he resolved by offering a video appointment). These isolated comments are vastly outnumbered by positive experiences and do not reflect a consistent pattern of concern.