Mary Caldwell, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 8/11
- 10:00 AM
Mon, 8/17
- 2:30 PM
Tue, 8/18
- 9:00 AM
- 11:30 AM
Locations of Mary Caldwell, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
911.1mi
Directions
Call
469.800.9000
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Mary Caldwell is a board-certified physician, specializing in internal medicine. Her professional interests include preventive medicine, mental and emotional wellness, women's health and management of chronic conditions, such as ... diabetes, hypertension, kidney disease, cholesterol and obesity. Dr. Caldwell is passionate about practicing evidence-based medicine in a longitudinal relationship with her adult patients and their families. She believes in incorporating patients' values into the care plan and aims to help them achieve their health and wellness goals. Dr. Caldwell is a proud member of the American College of Physicians. Outside of work, Dr. Caldwell enjoys spending time with her husband outdoors, including fishing, hiking, cycling and walking their two retired racing greyhounds. She is an avid reader of different genres and also likes building LEGO sets and tackling puzzles. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of South Carolina School of Medicine Greenville (2020) |
| Internship: Internal Medicine, Baylor University Medical Center (2021) |
| Residency: Internal Medicine, Baylor University Medical Center (2023) |
| Certifications |
|---|
| Internal Medicine- American Board of Internal Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (322)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (206)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
The overwhelming majority of patients praise Dr. Mary Caldwell for being an exceptional listener who takes her time during appointments and never makes patients feel rushed. Reviewers consistently highlight her thoroughness, medical knowledge, and ability to explain diagnoses and treatment options in clear, understandable terms. Many patients, including numerous new patients establishing care after losing a previous provider, describe her as warm, caring, empathetic, and easy to talk to, often comparing the experience to talking with a trusted friend. Several reviewers specifically appreciated that she addressed multiple health concerns beyond the primary reason for the visit, followed up in a timely manner, and made them feel like an active participant in their care plan. Many patients have already recommended her to friends and family, and several noted that office staff and nurses were also friendly and helpful.
Patients also share
A few reviews pointed to areas for improvement. One patient felt she was less thorough than previous physicians, noting she didn't mention a colonoscopy that prior doctors had recommended and gave a vague response to an unusual symptom. Another single review described the doctor as feeling impersonal, citing computer-focused attention, a mask that made lip-reading difficult, and a longer-than-expected wait time. One reviewer felt uncomfortable with questions about family members and perceived an unfamiliarity with their medical history. A couple of other single reviews used words like "mechanical" or noted she "did the basics" without further detail. Separately, one patient raised a concern about a blood pressure reading taken by a nurse (not Dr. Caldwell) that seemed inconsistent with their baseline.