James Kenneth Looney, MD
Family Medicine
Video Visit
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 11/09
- 11:00 AM
Wed, 1/20
- 3:30 PM
- 4:00 PM
Tue, 1/26
- 3:00 PM
- 4:00 PM
Locations of James Kenneth Looney, MD
Baylor Scott & White Family Medicine - Highland Village
2900 Village Pkwy Ste 300, Highland Village, TX, 75077
913.3mi
Directions
Call
469.800.0500
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-6:00 pm
- Wednesday:8:00 am-6:00 pm
- Thursday:8:00 am-7:00 pm
- Friday:8:00 am-6:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Looney is board certified in family medicine and is committed to providing quality medical care for patients of all ages. He has over 20 years of experience in family ... medicine and primarily focuses on chronic disease management, such as asthma, diabetes, and hypertension. He also holds special interests in nutrition, health and wellness maintenance, and dermatology. When Dr. Looney isn't at work, he enjoys spending time with his wife and two daughters. He stays active by hiking, bicycling, and swimming. Dr. Looney only sees patients ages 5 and older. Thank you. View More |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of Texas Health Science Center San Antonio (1996) |
| Internship: Family Medicine, Methodist Health System Dallas (1997) |
| Residency: Family Medicine, Methodist Health System Dallas (1999) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1164)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (560)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
The overwhelming majority of reviews praise Dr. James Looney for his attentive, unhurried approach to patient care. Patients consistently highlight that he listens carefully, answers questions thoroughly, and explains diagnoses and treatment options in clear, understandable terms. Many reviewers emphasize his strong bedside manner, describing him as caring, compassionate, and knowledgeable, with numerous patients noting they've stayed with him for 15, 20, or even 25+ years and some driving long distances (30-200 miles) to continue seeing him. His office staff are also frequently commended as friendly, professional, and welcoming, contributing to an overall positive office atmosphere. Several patients specifically appreciate that he makes appropriate referrals to specialists when needed and takes a collaborative approach to treatment decisions.
Patients also share
A few reviews point to areas for improvement. Multiple patients mentioned difficulty scheduling appointments or long wait times to get in to see him, with one review noting "it takes a long time to get an appointment with him." One reviewer had trouble finding the office location and suggested providing a detailed map to new patients, while a separate review described being told to "look at a map" when calling for directions, which was frustrating. One patient described a single negative interaction where the doctor seemed judgmental and dismissive before apologizing, though the same reviewer noted staff and overall efficiency were good. A couple of reviews felt he could be more thorough or personable, and one mentioned frustration with a call center replacing direct office contact for scheduling and prescription refills.