Cory Nathan Costello, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Today
- 2:45 PM
Mon, 12/07
- 1:45 PM
Wed, 12/16
- 2:45 PM
Locations of Cory Nathan Costello, MD
Baylor Scott & White Primary Care - South Frisco
4461 Coit Rd Ste 301, Frisco, TX, 75035
897.3mi
Directions
Call
469.800.6120
Closed
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-3:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Costello is board-certified in family medicine. He provides personalized, compassionate care. Dr. Costello offers a wide range of primary care services, including the management of hypertension, diabetes, thyroid and
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cholesterol. He has strong experience in preventive medicine. Dr. Costello is fluent in English and has a working proficiency in Spanish. He is a combat veteran, published clinical researcher, and experienced military chief medical officer from serving our nation and NATO. He enjoys his spare time with his wife and family of four children. View More |
| Ages Seen |
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| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: New York Medical College (1996) |
| Internship: General Surgery, Eisenhower Army Medical Center (1997) |
| Residency: Family Medicine, Darnall Army Comm Hospital (2003) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Centennial |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (934)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (448)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients overwhelmingly praise Dr. Cory Costello for being an attentive, compassionate listener who takes time to explain diagnoses, test results, and treatment plans in clear terms. Many reviewers highlight his warm, high-energy, and friendly personality, often describing him as fun, upbeat, and personable while still being thorough and knowledgeable. He is frequently commended for his strong bedside manner, professionalism, and genuine concern for patients' overall well-being, with several long-term patients noting he remembers personal details and follows up proactively via messages or phone calls. His supporting staff, including nurses and front-office team members, are also frequently mentioned as friendly, efficient, and professional, contributing to an overall welcoming office experience.
Patients also share
A small number of reviews pointed to areas for improvement. One patient felt that his high energy and fast pace made visits feel rushed and that explanations of chief complaints could be more thorough. Another noted a long wait once in the exam room, and a different reviewer mentioned not receiving a follow-up reply to a message about test results. One review raised a concern about billing/procedure codes being triggered during wellness visits, and another patient wished for more time per appointment given the demands of the healthcare environment. A couple of reviewers suggested he could dial back his enthusiasm slightly or allow more room for patient input before launching into information.