Next available appointments

Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.

Thu, 8/20

  • 11:30 AM

Mon, 8/24

  • 4:00 PM

Wed, 8/26

  • 11:30 AM
  • 4:00 PM

Locations of Christina Shen, DO

Biography


Dr. Christina Shen is a board-certified physician, specializing in family medicine. Her professional interests include preventive medicine and chronic disease management.

She sees adolescent and adult patients at the Baylor Scott ... & White Southlake Family Medicine clinic.


Outside of work, Dr. Shen enjoys spending time with family, traveling and trying out new cooking recipes.

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Ages Seen
Adolescents (ages 12-18)
Adults
Geriatrics
Language(s) Spoken
English
Education
Education: West Virginia School of Osteopathic Medicine (2022)
Residency: Family Medicine, Medical University of South Carolina (2025)
Internship: Family Medicine, Medical University of South Carolina (2025)
Certifications
Family Medicine- American Board of Family Medicine

Insurances accepted

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  • Aetna - (12)
    Aetna-Choice POS II
    Aetna-Group Retiree Medicare PPO - Limited to Exxon/Mobil
    Aetna-Health Network Only
    Aetna-Health Network Option
    Aetna-HMO
    Aetna-Managed Choice
    Aetna-Open Access Elect Choice
    Aetna-Open Access Managed Choice
    Aetna-Open Access Select
    Aetna-Open Choice PPO
    Aetna-QPOS
    Aetna-Select
  • Baylor Scott & White Health Plan - (11)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage HMO
    Baylor Scott & White Health Plan-BSW SeniorCare Advantage PPO
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
  • Catalyst Health Group - (1)
    Catalyst Health Group-Catalyst Health - Baylor Scott & White Preferred
  • Cigna - (6)
    Cigna-BSW Extended PPO
    Cigna-Choice Fund
    Cigna-LocalPlus
    Cigna-LocalPlus In-Network
    Cigna-Open Access Plus
    Cigna-Open Access Plus In-Network
  • DFW ConnectedCare - (1)
    DFW ConnectedCare-American Airlines Employee Benefit Plan
  • EHN - (1)
    EHN-Employers Health Network
  • HealthSmart - (2)
    HealthSmart-Accel Network
    HealthSmart-Preferred Network
  • Imagine Health - (1)
    Imagine Health-Imagine Health Network
  • Nebraska Furniture Mart - (3)
    Nebraska Furniture Mart-Emerald
    Nebraska Furniture Mart-Onyx
    Nebraska Furniture Mart-Pearl
  • PHCS Network - (1)
    PHCS Network-PHCS Primary PPO
  • Prism Electric - (1)
    Prism Electric-BSW Premier - Prism
  • Superior Health Plan - (3)
    Superior Health Plan-Ambetter Core EPO - Bronze
    Superior Health Plan-Ambetter Core EPO - Gold
    Superior Health Plan-Ambetter Core EPO - Silver
  • United HealthCare - (23)
    United HealthCare-All Savers
    United HealthCare-Choice
    United HealthCare-Choice Plus
    United HealthCare-Core
    United HealthCare-Core Essential
    United HealthCare-EDGE
    United HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)
    United HealthCare-Erickson Advantage Freedom (HMO-POS)
    United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)
    United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)
    United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)
    United HealthCare-Navigate
    United HealthCare-Navigate Balanced
    United HealthCare-Navigate Plus
    United HealthCare-Nexus ACO - Open Access
    United HealthCare-Nexus ACO - Referral Required
    United HealthCare-Options
    United HealthCare-Select
    United HealthCare-Select Plus
    United HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)
    United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)
    United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)
    United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
  • WellMed - (11)
    WellMed-AARP Medicare Advantage (HMO-POS)
    WellMed-AARP Medicare Advantage (HMO)
    WellMed-AARP Medicare Advantage Choice (PPO)
    WellMed-AARP Medicare Advantage Patriot (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)
    WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)
    WellMed-AARP Medicare Advantage Walgreens (PPO)
    WellMed-UnitedHealthcare Dual Complete (HMO DSNP)
    WellMed-UnitedHealthcare Group Medicare Advantage (HMO)
    WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)
    WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (84)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.8
Friendliness/Courtesy of Care Provider
4.8
Rate Care Provider
4.7
Wait Time at Clinic
4.7
Provider included you in decisions
4.8
Provider showed concern

Patient Comments (35)

Overview of patient comments

Summary created using AI

Patients appreciate

Patients consistently praise Dr. Christina Shen for being thorough, attentive, and an excellent listener who takes time to understand their health concerns and family history. Many reviewers highlight her ability to explain medical information clearly, in terms non-medical individuals can understand, without making visits feel rushed. She is frequently described as warm, caring, professional, and easy to talk to, with several patients noting she made them feel comfortable, especially when establishing care as a new patient. Her responsiveness to questions, punctuality, and knowledgeable approach to treatment and preventative care were also recurring themes, with multiple patients expressing strong intent to continue seeing her long-term and recommending her to friends and family.

Patients also share

Opportunities for improvement were minimal and appeared in only isolated reviews. One reviewer felt she was only "medium friendly" and noted a lack of strong eye contact or warmth during the visit. This appears to be an outlier, as the overwhelming majority of feedback describes the opposite experience—warmth, attentiveness, and strong personal connection.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.