Andrew Gerard Hickl, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Fri, 7/31
- 10:00 AM
Tue, 8/04
- 3:00 PM
Wed, 8/05
- 1:00 PM
- 2:30 PM
- 3:30 PM
Locations of Andrew Gerard Hickl, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
910.9mi
Directions
Call
469.800.9000
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Baylor Scott & White Personal Edge - Dallas
9101 N Central Expy Ste 440, Dallas, TX, 75231
907.0mi
Directions
Call
214.363.2745
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Hickl is a board-certified internal medicine physician who has served as the director for the Dallas Fire Department wellness program since 2008. Dr. Hickl has 15 years of expertise
...
in occupational medicine. He served as the City of Dallas Medical Director for 3 years (2021 - 2024).
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of Texas Southwestern Medical School (1995) |
| Internship: Internal Medicine, Parkland Health and Hospital System Human Resources (1996) |
| Residency: Internal Medicine, Parkland Health and Hospital System Human Resources (1998) |
| Residency: Resident, Veterans Affairs Medical Center (1998) |
| Certifications |
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| Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1084)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (647)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Andrew Hickl is consistently praised by patients for his exceptional listening skills and the unhurried, attentive care he provides. Across hundreds of reviews, patients repeatedly highlight that he takes as much time as needed during appointments, never makes them feel rushed, and genuinely engages with their concerns. His thoroughness is a standout quality — patients frequently note that he reviews lab results in detail, explains findings in plain language, and covers all aspects of their health. Many reviewers also commend his warm, personable demeanor, describing him as kind, compassionate, and easy to talk to. His willingness to involve patients in their own care decisions, offering options rather than simply dictating treatment, is another frequently mentioned strength. Numerous long-term patients — some spanning 20 to 35 years — speak to his consistency and trustworthiness, and many have recommended him to family and friends.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a small number of patients noted occasional challenges. One reviewer mentioned difficulty scheduling appointments, and another noted a 45-minute wait before being seen. One review cited a one-hour delay to an appointment and a somewhat distracted nurse. One patient also mentioned difficulty getting a timely appointment when sick. These isolated comments suggest that while the care itself is highly regarded, access and scheduling could occasionally be improved.