Andrew Gerard Hickl, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 2/26
- 9:30 AM
Thu, 4/02
- 9:30 AM
Tue, 4/07
- 8:00 AM
Locations of Andrew Gerard Hickl, MD
Baylor Scott & White MedProvider
3417 Gaston Ave Ste 1000 & 1100, Dallas, TX, 75246
910.9mi
Directions
Call
469.800.9000
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Baylor Scott & White Personal Edge - Dallas
9101 N Central Expy Ste 440, Dallas, TX, 75231
907.0mi
Directions
Call
214.363.2745
Open
- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Hickl is a board-certified internal medicine physician who has served as the director for the Dallas Fire Department wellness program since 2008. Dr. Hickl has 15 years of expertise
...
in occupational medicine. He served as the City of Dallas Medical Director for 3 years (2021 - 2024).
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| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Southwestern Medical School (1995) |
| Internship: Parkland Memorial Hospital (1996) |
| Internship: Internal Medicine, Parkland Memorial Hospital (1996) |
| Internship: Internal Medicine, Parkland Health and Hospital System Human Resources (1996) |
| Residency: Parkland Memorial Hospital (1998) |
| Residency: Resident, Veterans Affairs Medical Center (1998) |
| Residency: Internal Medicine, Parkland Memorial Hospital (1998) |
| Residency: Internal Medicine, Parkland Health and Hospital System Human Resources (1998) |
| Medical School: Veterans Affairs Medical Center (1998) |
| Medical School: Parkland Health and Hospital System Human Resources (1998) |
| Certifications | ||
|---|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine | Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Baylor Scott & White Health Plan - (10)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-ERS BSW Preferred HMO Network
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Patient Ratings (1060)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (636)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Andrew Hickl consistently receives exceptional praise for his patient-centered approach and clinical expertise. Patients repeatedly emphasize that he truly listens and never rushes appointments, taking whatever time is needed to address all concerns thoroughly. His ability to explain complex medical information in understandable terms is frequently highlighted, as is his warm, personable bedside manner that makes patients feel valued as individuals rather than numbers. Many patients describe him as the best doctor they've ever had, with numerous reviews mentioning 15-30+ year relationships with Dr. Hickl. His genuine care and compassion, combined with his extensive medical knowledge and thorough approach to diagnostics and treatment, earn him consistent recommendations to friends and family members.
Patients also share
While the overwhelming majority of reviews are highly positive, a few areas for improvement emerge. Several patients mention difficulty scheduling appointments with Dr. Hickl due to his popularity and limited availability. One review specifically noted a one-hour wait time for an appointment, though the patient discussed this with Dr. Hickl who advised coming at the scheduled appointment time rather than early. A couple of reviews mention occasional concerns about front office staff appearing somewhat disengaged or distracted, though these comments are rare and don't reflect the overall experience with the practice.