Afsha Rais Kaisani, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 10/14
- 2:30 PM
Wed, 11/04
- 3:30 PM
Fri, 11/06
- 3:30 PM
Locations of Afsha Rais Kaisani, MD
Baylor Scott & White Primary Care - Castle Hills
1700 FM 544 Suite 200, Lewisville, TX, 75056
907.1mi
Directions
Call
469.800.4250
Closed
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As a family physician, Dr. Kaisani is dedicated to delivering continuous, compassionate and personalized care for every person at every stage of life. She is particularly interested in proactive healthcare ... and overall wellness. She is happily married with two wonderful children, valuing every moment spent with family. Beyond that, she enjoys listening to music and podcasts and embracing quality improvement projects both in her professional and personal life. View More |
| Ages Seen |
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| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Saint James School of Medicine St. Vincent (2016) |
| Internship: Family Medicine, University of Arkansas for Medical Sciences Regional Programs - Southwest (2017) |
| Residency: Family Medicine, University of Arkansas for Medical Sciences Regional Programs - Southwest (2019) |
| Fellowship: Graduate Certificate in Academic Medicine (GCAM) - Fellowship, University of North Texas, Heath Science Center, Texas College of Osteopathic Medicine - Faculty Dev (2019) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (503)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider included you in decisions | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.6 | Wait Time at Clinic | |
| 5.0 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (268)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Afsha Kaisani receives overwhelmingly positive feedback from her patients, with the vast majority of reviews awarding five stars. Patients consistently praise her as an attentive listener who takes the time to thoroughly address their concerns without rushing through appointments. Many reviewers highlight her thoroughness in reviewing medical histories, lab results, and test outcomes, often explaining findings in ways that are easy to understand. She is frequently described as caring, compassionate, knowledgeable, and professional, with many patients noting they feel genuinely heard and valued as individuals rather than just another appointment. Several long-term patients mention having followed her to new practice locations, and multiple reviewers have transitioned family members—including spouses, parents, and children—into her care, which speaks to the trust she has built. Her supportive staff and office environment are also commonly mentioned as contributing to a positive overall experience.
Patients also share
Opportunities for improvement noted in the reviews are minimal and isolated. One reviewer simply stated "Excellent" but gave a lower star rating (3.7), without providing specific critical feedback, making it unclear what could be improved. Another single review mentioned the experience was merely "nice" despite a lower score, again without elaborating on specific concerns. A few reviews from first-time patients noted that their ratings reflected only an initial impression since they were still getting to know Dr. Kaisani, though these were not framed as criticisms. Overall, there were no recurring or substantial complaints about wait times, communication issues, or quality of care identified across the reviews.