Shannon Smothers, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 4/28
- 11:45 AM
Fri, 5/01
- 9:45 AM
- 11:15 AM
Mon, 5/04
- 9:15 AM
- 10:15 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (613)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (339)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Smothers, PA for her exceptional listening skills, warm bedside manner, and thorough approach to care. Across hundreds of reviews, the most frequently highlighted strengths are her ability to make patients feel heard and never rushed, her deep knowledge and professionalism, and her genuine compassion. Reviewers repeatedly note that Shannon takes time to answer all questions, explains things clearly, and actively involves patients in their treatment decisions. Many patients have been seeing her for years — some for over a decade or two — and describe her as their most trusted provider, frequently recommending her to friends and family. Her responsiveness through the patient portal and her willingness to follow up after visits are also specifically called out as standout qualities.
Patients also share
Opportunities for improvement noted in the reviews are minimal and infrequent. Two separate reviewers mentioned that Shannon can be soft-spoken or tends to mumble, making it difficult to hear her clearly at times, particularly for patients who are hard of hearing. One reviewer noted that she could make more eye contact rather than looking down at her notes during appointments. These were isolated observations and did not reflect a broader pattern across the reviews.