Shannon Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 4/07
- 10:30 AM
Wed, 4/08
- 9:45 AM
- 10:15 AM
- 1:00 PM
Thu, 4/09
- 9:15 AM
- 10:15 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | ||
|---|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
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Patient Ratings (617)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (337)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA is consistently praised by patients for her exceptional listening skills, which stand out as her most celebrated quality across hundreds of reviews. Patients frequently describe her as attentive, thorough, and never rushed, taking the time to fully understand their concerns before developing a thoughtful plan of care. She is widely recognized for her warm, friendly demeanor and strong bedside manner, with many patients noting they feel comfortable, heard, and respected during their visits. Her knowledge and professionalism are repeatedly highlighted, and numerous reviewers commend her responsiveness through the patient portal and her willingness to follow up after appointments. Several long-term patients note they have trusted her with their care for years, with some mentioning a decade or more of consistent, high-quality care.
Patients also share
The constructive feedback across the reviews is minimal, but two separate reviewers noted that Shannon can be soft-spoken and tends to mumble, making it difficult to hear her clearly at times, particularly for patients with any degree of hearing difficulty. One reviewer suggested she could improve eye contact by looking up from her notes more during appointments. These comments were isolated and did not reflect a broader pattern of concern among the overall patient base.