Kathryn Velin Ives, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Today
- 11:00 AM
Thu, 4/16
- 8:40 AM
- 2:20 PM
- 3:20 PM
Tue, 4/21
- 8:40 AM
- 12:00 PM
- 3:40 PM
Locations of Kathryn Velin Ives, PA
Baylor Scott & White Family Medical Center - North Garland
7217 Telecom Pkwy Ste 100, Garland, TX, 75044- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Saturday:8:00 am-1:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Arkansas for Medical Sciences (2018) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (492)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (223)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kathryn Ives, PA consistently receives high praise for her exceptional listening skills and the unhurried, attentive care she provides to patients. Reviewers repeatedly highlight that she takes the time to thoroughly understand their concerns, explains conditions and treatment options clearly, and never makes patients feel rushed during appointments. Her warm, friendly, and caring demeanor is frequently mentioned, with many patients noting that she genuinely seems interested in their well-being. She is also widely recognized for her thoroughness — conducting comprehensive exams, ordering appropriate follow-up tests, sending timely lab results, and ensuring all questions are answered before the visit ends. Her responsiveness through the patient portal and same-day feedback on results were also called out as standout qualities.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted that while Kathryn was professional and completed the necessary tasks, they did not feel a strong personal connection during their visit. One reviewer also mentioned a wait time as a minor drawback, though they still rated her care as excellent. These isolated observations stand in contrast to the vast majority of reviews.