Kassidy Rico, PA-C
Orthopedic Spine Surgery, Orthopedic Surgery
Orthopedic Spine Surgery..., Orthopedic Surgery
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Locations of Kassidy Rico, PA-C
Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center
3900 Junius St Ste 705, Dallas, TX, 75246
910.9mi
Directions
Call
972.817.7450
Open
- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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As part of Baylor Scott & White Orthopedics, Kassidy is backed by a comprehensive team of orthopedic experts across North Texas. Our extensive network offers specialized care for every
...
part of the body, with convenient access through more than 30 locations.
D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here. View More |
| Language(s) Spoken |
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| English |
| Education |
|---|
| Education: George Washington University School of Medicine (2005) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Centennial |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (9)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (260)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.5 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (116)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kassidy Rico, PA, receives overwhelmingly positive feedback from patients, with the vast majority of reviews awarding 5 stars. Patients consistently praise her thoroughness and clear communication, frequently noting that she explains diagnoses, test results, X-rays, and treatment plans in easy-to-understand terms. Many reviewers highlight her attentive listening skills and willingness to answer all questions without rushing, as well as her caring, warm, and compassionate bedside manner. Several patients specifically mention that she reviews their charts and records in advance, comes prepared with notes, and follows up thoroughly on test results—one patient noted she proactively flagged an unrelated concerning finding on an MRI. Her professionalism, knowledge, and ability to make patients feel heard and respected are recurring themes throughout the reviews.
Patients also share
Opportunities for improvement are minimal and appear in only a small number of reviews. One patient felt the "standard of excellence" at the office was just "bare minimum," though this comment did not specify particular issues with Kassidy herself. Another review mentioned that physical assessments felt fast, and a separate patient noted she seemed "a little rushed" and spoke quickly during an appointment, even though the same review acknowledged she was thorough. One reviewer also felt that while their primary concern was addressed, she didn't offer additional insight beyond that. These critiques are isolated and represent a small fraction of the overall feedback.