Kassidy Rico, PA-C
Orthopedic Spine Surgery, Orthopedic Surgery
Orthopedic Spine Surgery..., Orthopedic Surgery
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Locations of Kassidy Rico, PA-C
Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center
3900 Junius St Ste 705, Dallas, TX, 75246- Monday:8:00 am-4:30 pm
- Tuesday:8:00 am-4:30 pm
- Wednesday:8:00 am-4:30 pm
- Thursday:8:00 am-4:30 pm
- Friday:8:00 am-4:30 pm
Office Hours
Biography
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D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here.
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| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: George Washington University School of Medicine (2005) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Centennial |
| Baylor University Medical Center, part of Baylor Scott & White Health |
| Baylor Scott & White Medical Center - McKinney |
| Baylor Scott & White Medical Center - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (9)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Patient Ratings (254)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Time Care Provider spent with Patient | |
| 4.4 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Rate Care Provider |
Patient Comments (118)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kassidy Rico, PA is consistently praised by patients for her thoroughness, strong communication skills, and genuine compassion. Reviewers frequently highlight her ability to explain complex medical information in clear, understandable terms, and her willingness to answer all questions completely without making patients feel rushed. Many patients appreciate that she comes prepared, having reviewed charts and test results before appointments. Her warm, personable demeanor and attentiveness to patient concerns are recurring themes, with multiple reviewers describing her as knowledgeable, caring, and easy to talk to. One patient who is a healthcare professional themselves noted that Kassidy treated them as an equal and provided excellent support throughout their post-operative journey.
Patients also share
The opportunities for improvement noted in the reviews are minimal. One reviewer felt that the office's standard of excellence amounted to doing the bare minimum. Another noted that while Kassidy was thorough, she seemed a bit rushed and spoke rather quickly during the visit. One patient felt she addressed their primary concern but did not offer much beyond that. These represent isolated observations rather than consistent patterns across the reviews.