Virtual-first care designed to help you move better from the comfort of home
Take control of your back and neck pain with Baylor Scott & White's Virtual Back and Neck Care program. Experience a virtual-first service that connects you to specialists and a dedicated care coordinator—all from the comfort of your home.
In the MyBSWHealth app, you'll receive an evaluation, personalized treatment plan and ongoing support from your care coordinator. Accessible throughout your journey, your care coordinator is here to arrange necessary services, from pain management to virtual physical therapy, and facilitate surgical consultations if needed. They will also answer questions and manage your care, ensuring you have the support you need.
A virtual-first experience focused on your recovery needs
Start your journey with a brief questionnaire, followed by a virtual evaluation with your back and neck care specialist. After you receive your personalized treatment plan, you'll be introduced to your care coordinator. They will help initiate your recovery by connecting you to specialists, scheduling appointments, offering support and answering your questions throughout the process.
How it works
- Fill in a brief questionnaire about your life, your condition and your goals
- Have your virtual evaluation and receive your personalized treatment plan
- Meet your dedicated care coordinator
- Follow your treatment plan and track progress through the MyBSWHealth app
Fast and convenient visits
Expert providers and physicians
Navigation services to make your care easier
Personalized care at your fingertips
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Virtual physical therapy
Virtual physical therapy
Your physical therapy visits will be accessible through a virtual platform, so you can perform the exercises from the comfort of your home. Your team will focus on the cause of your back and neck pain, not just the symptoms. Your plan will prioritize pain management while considering your preferences and goals.
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Pain management
Pain management
Your care team includes physicians who have specialized experience in back and neck pain management. If your back and neck care specialist refers you for a consultation, your care coordinator can support your next steps and help get you an appointment.
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Surgeons
Surgeons
If your back and neck care specialist refers you for a surgical consultation, your care coordinator will help you with your next steps. These providers will apply a personalized approach, discussing your options and helping you find the treatment plan for you. They will help explain the benefits and risks so that you can make an informed decision.
Virtual physical therapy
Your physical therapy visits will be accessible through a virtual platform, so you can perform the exercises from the comfort of your home. Your team will focus on the cause of your back and neck pain, not just the symptoms. Your plan will prioritize pain management while considering your preferences and goals.
Pain management
Your care team includes physicians who have specialized experience in back and neck pain management. If your back and neck care specialist refers you for a consultation, your care coordinator can support your next steps and help get you an appointment.
Surgeons
If your back and neck care specialist refers you for a surgical consultation, your care coordinator will help you with your next steps. These providers will apply a personalized approach, discussing your options and helping you find the treatment plan for you. They will help explain the benefits and risks so that you can make an informed decision.
Sign up for MyBSWHealth
Creating an online account today allows you to use our many virtual care services, whenever you need them. For virtual care for a child younger than 18, you or the child’s legal guardian must have an account linked to the child’s account first.
You can create an account in one of three ways.