Melanie Miller Durham, ANP
Geriatric Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 8/03
- 8:20 AM
Fri, 8/21
- 8:20 AM
Mon, 8/24
- 8:20 AM
- 10:20 AM
Locations of Melanie Miller Durham, ANP
Baylor Scott & White Cardiology Consultants of Texas - Dallas
621 N Hall St Ste 500, Dallas, TX, 75226
910.9mi
Directions
Call
469.800.7400
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
- Monday:8:30 am-4:30 pm
- Tuesday:8:30 am-4:30 pm
- Wednesday:8:30 am-4:30 pm
- Thursday:8:30 am-4:30 pm
- Friday:12:00 am-12:00 am
Baylor Scott & White Cardiology Consultants of Texas - Greenville
4400 Interstate 30 W Ste 300, Greenville, TX, 75402
868.1mi
Directions
Call
469.800.3400
Open
- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
|---|
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Ohio State University College Of Nursing (2007) |
| Certifications |
|---|
| Adult Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Institute for Rehabilitation - Dallas |
| Baylor Scott & White Medical Center - Waxahachie |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Patient Ratings (802)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (334)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Melanie Durham, ANP, receives overwhelmingly positive feedback from her patients, with the vast majority of reviews awarding five stars. Patients consistently praise her thoroughness and knowledge, frequently noting that she takes time to explain diagnoses, test results, and treatment options in clear, understandable terms. Many reviewers highlight her attentive listening skills and willingness to answer all questions without making patients feel rushed. She is also repeatedly described as professional, caring, kind, and personable, with several patients specifically appreciating her calm and reassuring demeanor when discussing serious cardiac conditions like pacemakers, defibrillators, and A-Fib. Punctuality and efficient, well-organized visits are also commonly mentioned strengths.
Patients also share
A small number of reviews point to areas for improvement. One patient felt Durham seemed bothered by their questions and concerns, while another wished she had shown more empathy when discussing the need for a pacemaker. A couple of reviewers noted that she and the practice can seem a bit rushed at times, and one patient wanted a referral to a cardiologist rather than being seen by her. Another isolated comment suggested she could speak more slowly for patients who process information at a slower pace, and one review mentioned a lack of guidance on how to use a heart monitor device after being handed off to an assistant.