Diana Nanayakkara, ACNP, CCK
Hospital Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 5/05
- 8:00 AM
- 8:30 AM
- 9:00 AM
Wed, 5/06
- 7:30 AM
- 8:00 AM
- 9:00 AM
Locations of Diana Nanayakkara, ACNP, CCK
Baylor Scott & White Legacy Heart Center - Plano Preston Road
6601 Preston Rd , Plano, TX, 75024- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2001) |
| Certifications |
|---|
| Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White The Heart Hospital - Plano |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
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Patient Ratings (712)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (329)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Diana Nanayakkara for her exceptional combination of clinical knowledge and compassionate care. The most frequently highlighted strengths are her thoroughness, her ability to listen carefully to patient concerns, and her talent for explaining complex medical information in clear, easy-to-understand terms. Reviewers repeatedly note that she never makes patients feel rushed, takes time to answer all questions, and demonstrates a genuine interest in their well-being. Her professionalism, punctuality, and warm, personable demeanor are also widely appreciated, with many patients describing her as friendly, kind, and easy to talk to. Several reviewers specifically commend her proactive approach, including going above and beyond to secure timely appointments, coordinate care, and recommend additional testing or therapies that made a meaningful difference in their health outcomes.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback. One reviewer noted that Diana was not able to answer all of their questions, and one review reflected a sense that she appeared rushed during the appointment. These represent isolated observations rather than recurring themes across the review base.