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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 4/07
- 11:00 AM
Wed, 4/08
- 11:00 AM
Fri, 4/10
- 11:00 AM
Locations of Ana Maria Hoyos, FNP
Baylor Scott & White Medical & Surgical Clinic - Irving (Primary Care II)
2021 N MacArthur Blvd Ste 350, Irving, TX, 75061- Monday:7:30 am-4:30 pm
- Tuesday:7:30 am-4:30 pm
- Wednesday:7:30 am-4:30 pm
- Thursday:7:30 am-4:30 pm
- Friday:7:30 am-4:30 pm
Office Hours
Biography
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Spanish |
| Education |
|---|
| Education: Texas Tech University Health Science Center (2011) |
| Medical School: Texas Tech University Health Science Center (2011) |
| Certifications | |
|---|---|
| Family Nurse Practitioner- American Nurses Credentialing Center | Family Nurse Practitioner- American Nurses Credentialing Center |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (317)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Wait Time at Clinic | |
| 4.9 | Time Care Provider spent with Patient | |
| 5.0 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (181)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Ana Maria Hoyos for her exceptional listening skills, genuine empathy, and thoroughness during appointments. Reviewers frequently highlight that she takes the time to fully address their questions and concerns without making them feel rushed, and that she actively involves patients in their own treatment decisions. Her intelligence and clinical expertise are repeatedly noted, with multiple patients describing her as the best provider they have ever had. Many also appreciate her bilingual ability to communicate in both English and Spanish, which helps a diverse patient population feel comfortable and at home. The front office staff and broader care team also receive positive mentions for being friendly, prompt, and supportive.
Patients also share
The reviews are overwhelmingly positive, and there are very few areas of concern raised. One reviewer noted a preference for her previous office location, and another offered a modest 4.1-star rating while still commenting positively on her willingness to discuss issues and make recommendations. No recurring or significant complaints about wait times, communication gaps, or quality of care were identified across the reviews.