Baylor Scott & White Clinic – Westlake provides preventative care, primary care and physical therapy services for West Lake Hills and the surrounding West Austin communities.
The primary care physicians at our Westlake clinic offer a range of services, including annual physicals, wellness exams and pediatric immunizations. The family doctors here treat general medical conditions, like allergies, diabetes, high-blood pressure, the flu, skin diseases and back pain.
Baylor Scott & White Clinic – Westlake has achieved Magnet recognition for its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program distinguishes organizations that meet rigorous standards for nursing excellence. Magnet recognition is the gold standard for nursing excellence and identifies healthcare organizations like Baylor Scott & White Health that provide the very best in nursing care and professionalism in nursing practice.
For unplanned injury or illness outside of regular clinic hours or on weekends, please visit Baylor Scott & White Clinic – Austin Circle C. Read more about urgent care services throughout the Greater Austin Region.
More about us
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Same-day appointments
If you call before 12:00 PM, you can get an appointment on the same day with one of our team of primary or specialty care providers, including physicians, physician assistants and nurse practitioners. To schedule a same-day appointment please call the clinic.
Select services are not included: child development, genetics, mental health, procedures and pre- and post-operation appointments.
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Virtual care visit
We're making it easy for you to get the care you need when you need it.
Receive quality and convenient care with a Baylor Scott & White doctor using MyBSWHealth on a smartphone, computer or tablet.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (3)Aetna Medicare Value Plan (HMO)Aetna Medicare Prime Plan (HMO)Aetna Medicare Freedom Plan (PPO)
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (28)BSW Extended PPOHMO Network-GroupMcLane Group NetworkPPO Network-GroupEPO Network-Individual/FamilyBSW Premier PPOBSW Premier HMO-Individual/FamilyBSW Plus PPO-Individual/FamilyBSWH Employee Network (SEQA & EQA)HMO Network-Individual/FamilyPyco Industries Employee PlanCovenant Preferred HMOBSW SeniorCare Advantage PPOHendrick Health Employee PlanBSW Premier HMO-Group2023 BSW Employee Network (PPO & HSA)BSW Solutions PPOBSW Plus HMO-Individual/FamilyBSW Preferred PPO NetworkBSW Preferred HMO Network - GroupBSW Access PPOBSW SeniorCare Advantage HMORightCare STAR Medicaid NetworkBSW Preferred HMO - Individual MarketplaceBSW Plus PPO-Group2023 BSW Employee Network (SEQA & EQA)BSWH Employee Network Premium (PPO)/ HDHPBSW Plus HMO-Group
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Blue Cross Blue Shield - (9)Blue Essentials AccessBlue Advantage - GoldBlue Advantage Plus - GoldFederal FEP Blue FocusHealthSelectBlue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Medicare Advantage (HMO)Blue Advantage - SilverTRS-Care Standard
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Brookshire Brothers - (1)Employee Benefit Plan
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Cigna - (3)Choice FundPoint of Service Open AccessOpen Access Plus In-Network
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (3)FirstCare Select Plus HMO NetworkCHIPSTAR Medicaid - MRSA
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HealthSmart - (2)Preferred NetworkAccel Network
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Humana - (10)Humana Gold Plus (HMO)HumanaChoice (Regional PPO)ChoiceCareHMOHumana PreferredNational POSPPOHumanaChoice (PPO)Humana Gold Choice (PFFS)Humana Honor (PPO)
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Imagine Health - (1)Imagine Health Network
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Independent Medical Systems - (1)IMS Network
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Nebraska Furniture Mart - (1)Onyx
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PHCS Network - (1)PHCS Primary PPO
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Superior Health Plan - (6)CHIP PerinateFoster CareSTAR+PLUSWellcareCHIPSTAR
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Superior HealthPlan - (2)STARSTAR+PLUS
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TriWest HealthCare - (1)VA-PCCC
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United HealthCare - (18)SelectSelect PlusSurestCoreCore EssentialNavigateCHIPSTARSTAR KidsNexus ACO - Referral RequiredAARP Medicare Advantage Choice (PPO)AARP Medicare Advantage Patriot (HMO-POS)AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)UnitedHealthcare Medicare Advantage Choice (Regional PPO)UnitedHealthcare Group Medicare Advantage (PPO)AARP Medicare Advantage Walgreens (PPO)Nexus ACO - Open AccessCharter Plus
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Medical services
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Primary care
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary care -
Rehabilitation and physical therapy
Rehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
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Mental health
Mental health
Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:
- Anxiety disorders (OCD, panic, phobias)
- Attention Deficit Hyperactivity Disorder (ADHD)
- Binge or compulsive overeating
- Coping with chronic illness
- Depression
- Grief/bereavement
- Substance abuse
Primary care
Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to:
- Chronic disease management and medication management
- Diagnostic testing and lab services
- Immunizations and vaccinations
- Pediatric care
- Physicals, including sports physicals
- Preventative health
- Treatment for illnesses and minor injuries
- Women’s health
Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.
Read more about primary careRehabilitation and physical therapy
Our team of physicians and therapists are dedicated to helping patients find the best way back through nonsurgical therapies from all types of injuries, illness, and acute and chronic conditions, including but not limited to:
- Musculoskeletal disorders
- Neurologic disorders and injuries
- Pediatric neurological and developmental disorders
- Post-operative care
- Sports injuries
Mental health
Our psychiatrists, psychologists and behavioral health specialists provide diagnostic and therapeutic services aimed at helping you to develop strategies for coping with mental health conditions and/or substance abuse, including:
- Anxiety disorders (OCD, panic, phobias)
- Attention Deficit Hyperactivity Disorder (ADHD)
- Binge or compulsive overeating
- Coping with chronic illness
- Depression
- Grief/bereavement
- Substance abuse
Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.