Baylor Scott & White Medical Center - Irving

Allergy and immunology

Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

• Allergies
• Allergic reactions to insect stings 
• Asthma
• Chronic cough
• Drug allergies
• Eczema (atopic dermatitis)
• Food allergies
• Hives (urticaria)
• Recurring infections
• Rhinitis

Back and neck care

Our spine doctors (specialized orthopedists) and physical and occupational therapists provide sophisticated surgical and non-surgical solutions for neck and lower back pain and conditions, including:

• Arthritis of the spine (osteoarthritis, rheumatoid)
• Bone spurs and overgrowths
• Degenerative disc disease (cervical, thoracic, lumbar)
• Herniated discs (cervical, thoracic, lumbar)
• Myofascial pain (inflammation of muscles and ligaments)
• Osteoporosis of the spine
• Pinched nerves
• Sciatica
• Spinal deformities (scoliosis, kyphosis)
• Spinal injuries
• Spinal stenosis (narrowing of spinal canal)
• Spine trauma or fractures
• Spine tumors

Cancer care

Our goal is to give you and your family the physical, emotional and spiritual support you need during your cancer journey.

To help care for you, we provide:

• Genetic counseling
• Education and support programs
• Research and clinical trials
• Screening and prevention
• Support services including nutrition, pastoral care and social work
• Treatment for all types of cancer

Cosmetic and plastic surgery

Our cosmetic and plastic surgeons provide nonsurgical and surgical procedures to reshape normal structures of the body to improve appearance (reconstruction improves function) based on your unique needs and circumstances, including:

• Body contouring surgery
• Breast augmentation (including breast implants)
• Breast lift (mastopexy)
• Buttock augmentation
• Ear setback surgery (otoplasty)
• Eyelid lift (blepharoplasty)
• Facelift (rhytidectomy)
• Fat removal (liposuction)
• Laser procedures (e.g. for removal of age spots, tattoos, unwanted hair)
• Nose services (rhinoplasty)
• Reconstructive procedures on parts of body caused by congenital defects, development abnormalities, trauma, tumors, or disease / infection
• Skin pigmentation treatment
• Spider vein treatment 
• Tummy tuck (abdominoplasty)

Critical and intensive care

Our critical and intensive care specialists treat a wide variety of life-threatening injuries, illnesses and heart issues through surgical treatments and interventions, medication and life support in specialized care units in our hospitals, including:

• Cardiac Intensive Care Unit (CICU)
• Cardiothoracic Intensive Care Unit (CTICU)
• Medical Intensive Care Unit (MICU)
• Neonatal Intensive Care Unit (NICU)
• Pediatric Intensive Care Unit (PICU)
• Surgical Trauma Intensive Care Unit (STICU)

Dentistry and oral surgery

Our dentists and oral surgeons provide routine oral care in outpatient clinics and specialty surgeries for a variety of tooth and mouth related conditions, including:

• Cysts and tumors
• Diseases of the jaw and mouth
• Extractions
• Facial trauma
• Gum disease
• Impacted teeth
• Temporomandibular joint (TMJ) syndrome

Dermatology

Our dermatologists diagnose, manage, and treat skin, hair, and nail diseases and disorders, including:

• Acne
• Actinic keratosis
• Dermatitis
• Eczema
• Psoriasis
• Rosacea
• Skin cancer
• Skin infections
• Warts

Diabetes care

Our comprehensive approach to diabetes care is committed to ongoing research, advanced treatment and development of management programs, specialized centers and collaborative care teams of specialists who provide services, including:

• Cardiology and pulmonology for heart and lung care
• Neuroscience for care of the nervous system 
• Nephrology for kidney care
• Ophthalmology to prevent vision loss
• Orthopedics, physical medicine, and rehabilitation
• Podiatry

Digestive diseases

Our gastroenterologists and digestive disease specialists can help you, providing a full spectrum of care for patients with concerns involving the esophagus, stomach, small bowel, colon, rectum, gallbladder, pancreas, and liver.

Example services and procedures we offer include:

• Abdominal and endoscopic ultrasound
• Colonoscopy
• Endoscopic retrograde cholangiopancreatography (ERCP)
• Fecal transplant
• Evaluation of liver transplant candidates
• Percutaneous liver biopsy
• Placement of external feeding tubes (gastrostomy)
• Treatment of pancreatic diseases

Common digestive diseases we treat include:

• Acid reflux
• Crohn's disease
• Colon polyps
• Liver diseases
• C. diff
• Gastroesophageal reflux disease (GERD)
• Heartburn
• Hepatitis
• Irritable bowel syndrome (IBS)
• Swallowing disorders

Ear, nose and throat

Our otolaryngologists or ear, nose, and throat (ENT) specialists diagnose, manage, and treat a variety of conditions affecting parts and soft tissues of the head and neck, including:

• Acute and chronic infections of the external middle and inner ear 
• Allergies
• Balancing disorders 
• Benign and malignant tumors of the temporal bone ear canal and auricle 
• Cholesteatoma
• Cold
• Deafness
• Influenza
• Nasal polyps
• Nasal septum issues
• Otosclerosis
• Sleep apnea
• Snoring
• Stenosis of the ear canal
• Tumors of the temporal bone and base of the skull
• Vertigo/dysequilibrium

Emergency care

From chest pain to snake bites, you can count on us to provide you with quality emergency care 24 hours a day, seven days a week. If you are experiencing a medical emergency, call 911 immediately.

Endocrinology

Our endocrinologists provide consultation, diagnosis, and management of endocrine and metabolic diseases. Endocrine disorders involve the body's over or underproduction of certain hormones, while metabolic disorders affect the body's ability to process certain nutrients and vitamins.

Conditions we treat include, but not limited to:

• Diabetes
• High blood cholesterol and triglycerides
• Obesity
• Osteoporosis
• Ovarian disorder, such as polycystic ovarian syndrome (PCOS)
• Parathyroid gland disorders
• Pituitary and adrenal disorders
• Thyroid gland disorders

Some procedures and tests we offer include:

• Bone density testing
• Continuous glucose monitoring
• Insulin pump therapy
• Thyroid fine needle biopsies and ultrasound

Eye care

Our ophthalmologists and optometrists diagnose, manage, and innovatively treat routine and specialty eye conditions and diseases, including:

• Age-related macular degeneration (AMD)
• Cataracts
• Corneal diseases
• Diabetic retinopathy
• Glaucoma
• Refractive errors (astigmatisms, farsightedness, and nearsightedness)
• Retinal diseases

Foot care

Our podiatrists and foot care specialists diagnose, evaluate and innovatively treat a wide range of conditions that affect the foot, toes, and toenails, including:

• Ankle sprains
• Athlete's foot
• Bunions
• Flat feet
• Fractures
• Hammertoes
• Heel pain
• Infections
• Ingrown nails
• Neuromas
• Tendon injuries and ruptures
• Wounds 

Genetics

At Baylor Scott & White Health, we offer genetic services to help you understand your genetic risk for certain conditions, such as cancer and heart disease, and tailor treatments based on your unique needs.

Heart and vascular

Our team of cardiologists, surgeons, interventional radiologists on the medical staff and healthcare professionals works together to provide you quality care for a range of heart and vascular conditions.

We offer a comprehensive program that includes heart disease prevention, advanced diagnosis and treatment options and continued care and support for patients living with heart and vascular conditions.

Our services include:

• Cardiac rehabilitation
• Cardiology
• Electrophysiology
• Heart failure
• Vascular care

Hematology

Our hematologists specialize in the diagnosis, evaluation, and treatment of blood disease and disorders, including:

• Anemia
• Benign monoclonal gammopathy
• Bleeding
• Coagulopathies
• Clotting problems
• Erythrocytosis
• Infection
• Leukocytosis
• Lymphohistiocytic disorders
• Pancytopenia
• Sickle cell disease
• Thrombocytosis
• Thrombocytopenia
• von Willebrand disease

Imaging and radiology

Advanced imaging technology provides clearer pictures for radiologists and other specialty physicians on the medical staff to provide a more accurate diagnosis that leads to a customized treatment plan, if needed, to start the healing process.

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Infectious diseases

Our infectious disease specialists diagnose, manage, study, and innovatively treat diseases caused by bacteria, viruses, parasites or fungi, including:

• Bacteremia/sepsis
• Bone and joint infections
• Central nervous system infections
• Common cold
• COVID-19
• Endocarditis and endovascular infections
• Fever of unknown origin (FUO)
• Flu
• Fungal infections
• Gastrointestinal infections
• HIV/AIDS and associated opportunistic infections
• Infections in immunocompromised patients (transplant, cancer chemotherapy, etc.)
• Lyme disease
• Malaria
• Meningitis
• Mycobacterial infections
• Skin and soft tissue infections
• Tuberculosis
• West Nile virus
• Whooping cough

Inpatient medicine and hospitalists

Our hospitalists or inpatient medicine physicians provide care during your full stay at the hospital starting upon your hospital admission and coordinate with your primary care physician and helps with your discharge.

Labor and delivery

Our compassionate healthcare team provides medical and surgical support to patients who are in the process of expanding their family through the miracle of childbirth.

Mammogram and breast imaging

Our imaging centers use advanced technology to assist physicians on the medical staff at Baylor Scott & White in providing quality care.

Services include:

• 3D breast ultrasound
• 3D mammography (available at select locations)
• Breast cancer risk assessment
• Breast ultrasound
• Cyst aspiration
• Ductogram
• Full-field digital mammography
• Image-guided breast biopsy
• Lesion localization
• Mammography (screening and diagnostic)
• Needle localization
• Positron emission mammography (PEM) (available at select locations)
• Stereotactic breast biopsy

Nephrology

Our nephrologists and kidney care specialists diagnose, manage, and innovatively treat a variety of conditions affecting the kidneys, including:

• Abnormal urinalysis
• Acute kidney injury
• Amyloidosis
• Diabetic renal disease
• Electrolyte disorders
• Glomerulonephritis
• Interstitial nephritis
• Kidney cancer
• Kidney failure
• Kidney infections
• Kidney stones
• Obstructive/reflux nephropathy
• Polycystic kidney disease
• Recurrent urinary tract infections
• Renal artery stenosis
• Severe or difficult to control hypertension

Neurology and neurosurgery

The neurologists, neuroradiologists and neurosurgeons at Baylor Scott & White Health diagnose and treat virtually every kind of neurological disorder and injury. From brain tumors, strokes and aneurysms to head trauma and spinal cord injuries, these experienced physicians on the medical staff have the expertise and technology to improve a patient's quality of life.

Our specialty services include:

• Neurology
• Neurosurgery
• Stroke care

Occupational and environmental medicine

Our occupational and environmental medicine specialists reduce work-related disability through accident prevention and to help injured employees return to full work capacity through services, including:

• Audiograms
• Drug and alcohol screening
• Employee physicals
• Pulmonary function testing
• Surveillance physicals
• Travel immunizations
• X-ray and injury treatment

Orthopedics

Baylor Scott & White is your single resource for musculoskeletal disease, joint pain, traumatic and sports-related injuries and other orthopedic conditions.

To help care for you, we provide:

• Hand, elbow, wrist surgery
• Joint replacement
• Neck, back, spine surgery
• Orthopedic surgery

Pain management

Our pain management specialists provide many options for comprehensive and advanced therapy and treatments focused on managing sensory and emotional impacts and restoring function brought on by different types and degrees of pain, including:

• Chronic lower back pain
• Chronic pain
• Fibromyalgia
• Low back pain
• Neck pain
• Nonspecific back pain
• Reflex sympathetic dystrophy
• Sciatic nerve pain

Pediatrics

Our pediatricians tailor care, services, and treatments to children of all ages ranging from newborns to teens to meet the healthcare needs of your entire family, including:

• General pediatric care
• Immunizations
• Infant and childhood care classes and support
• School physicals
• Well child exams

Pharmacy

Baylor Scott & White Pharmacies are outpatient/retail pharmacies similar to your local pharmacy. The pharmacy is open to the general public, and accept most pharmacy insurance.

Primary care

Our primary care teams offer a full range of medical care for the entire family from baby to golden years. We can help keep you and your loved ones well or help you recover from illness or injury. Services our primary care clinics and physician offices offer include, but are not limited to: 

• Chronic disease management and medication management 
• Diagnostic testing and lab services 
• Immunizations and vaccinations 
• Pediatric care 
• Physicals, including sports physicals 
• Preventative health 
• Treatment for illnesses and minor injuries 
• Women’s health 

Our PCP teams are connected to all the BSWH virtual care options (from e-Visits to video visits) and BSWH specialists so that your complete health history is factored in at every touchpoint.

Read more about primary care

Pulmonology

Our pulmonologists and lung care specialists study, diagnose, and innovatively treat with advanced technology and rehabilitation offerings acute and chronic respiratory and pulmonary disorders of the lungs, airways and chest, including:

• Asthma
• Acute and chronic pulmonary embolism
• Bronchiectasis
• Chronic obstructive pulmonary disease (COPD)
• Cystic fibrosis
• Emphysema
• Fungal infections of the lung 
• Granulomatous lung diseases
• Hepatopulmonary syndrome
• Interstitial lung disease
• Lung cancer
• Lung transplantation 
• Pulmonary fibrosis
• Pulmonary vascular disease 
• Pulmonary hypertension
• Pleurisy
• Pneumonia
• Sarcoidosis
• Sleep disorders
• Smoking cessation
• Tuberculosis
• Tuberculous and nontuberculous mycobacterial pulmonary disease

Rehabilitation and physical therapy

From sports injuries to stroke rehabilitation, our goal is to use a comprehensive approach to returning you to a more active, healthful lifestyle.

We treat numerous conditions in the areas of:

• Musculoskeletal disorders
• Neurologic disorders and injuries
• Pediatric neurological and developmental disorders
• Post-operative care
• Sports injuries

Rheumatology

Our rheumatologists study, diagnose, and innovatively treat arthritis and other joint, muscle and bone diseases, including:

• Arthralgias and myalgias
• Connective tissue disorders
• Fibromyalgia
• Gout
• Lupus
• Osteoarthritis
• Polymyalgia rheumatic
• Polymyositis
• Psoriatic arthritis
• Rheumatoid arthritis (including juvenile rheumatoid arthritis)
• Sarcoid
• Scleroderma/CREST syndrome
• Sjogren's syndrome
• Tendonitis
• Vasculitis

Scoliosis care

Our scoliosis care specialists diagnose, study, manage and treat through surgical or non-surgical means curvatures in the spine, including:

• Adolescent idiopathic scoliosis
• Adult idiopathic scoliosis
• Idiopathic scoliosis
• Infantile idiopathic scoliosis
• Juvenile idiopathic scoliosis

Sleep disorders

Our sleep program is dedicated to alleviating symptoms and improve sleep patterns and daily life by offering a full range of innovative diagnostic and treatment procedures to treat a variety of sleep disorders, including:

• Central sleep apnea
• Insomnia
• Narcolepsy
• Obstructive sleep apnea (OSA)
• Parasomnias
• Pediatric sleep disorders
• Periodic limb movements
• Restless leg syndrome
• Snoring

Sports medicine

Our sports medicine surgeons and specialists provide comprehensive orthopedic care to treat and repair all sports-related injuries or those resulting from everyday life, including:

• Acromioclavicular (AC) joint/shoulder separation 
• Ankle instability
• Ankle sprains
• Anterior cruciate ligament (ACL) tears, injuries, or surgery
• Achilles tendinitis or ruptures
• Biceps tendon ruptures
• Broken ankle
• Concussion 
• Dislocated shoulder 
• Hip dislocations 
• Knee sprains
• Lateral epicondylitis (tennis elbow)
• Medial collateral ligament (MCL) tears, injuries, or surgery
• Medial epicondylitis (golfer's elbow)
• Meniscus tear 
• Sprains
• Stress fractures
• Trigger finger
• Tears

Supportive palliative care

Our supportive and interdisciplinary palliative care team are trained to help you as you deal with a critical illness or diagnosis and providing complementary supportive services, including:

• Advance directives
• Bereavement support
• Child life program
• End-of-life planning assistance
• Individual and family counseling
• Music therapy
• Nutrition and speech therapy
• Occupational therapy
• Pain management
• Social work services
• Spiritual care

Surgical services

Our surgeons offer pioneering innovations and advanced surgical offerings and services backed by research-based enhanced recovery after surgery (ERAS) to support patient outcomes, including: 

• Cardiothoracic surgery
• Colon and rectal surgery
• Dentistry/oral and maxillofacial surgery
• General surgery
• Gynecological surgery
• Head and neck surgery
• Neurosurgery
• Ophthalmic surgery
• Orthopedic surgery
• Pediatric surgery
• Plastic surgery
• Podiatric medicine and surgery
• Robotic surgery
• Surgical oncology 
• Transplant surgery
• Urologic surgery
• Vascular surgery
• Weight-loss surgery

Urgent care

Our urgent care specialists are available seven days a week to provide immediate care to non-emergency conditions (don't require an ER visit), including:

• Abscess drainage
• Allergies
• Asthma
• Bites and stings
• Cold and flu
• Cuts and scrapes
• Ear infection     
• Eye irritation and redness
• Fever
• Headache
• Head lice
• Migraine
• Minor broken bones and fractures
• Minor burns
• Neck and back pain
• Rashes and skin problems
• Respiratory infection
• Sexually transmitted infection concerns
• Sinus infection
• Sore throat or cough
• Strains and sprains
• Staples
• Stiches and sutures
• Urinary tract infection (UTI)
• Vomiting and diarrhea
• Yeast infections 

Please call 911 or go to your nearest emergency room (do not drive yourself) if you are experiencing a medical emergency, including:

• Chest pain
• Difficulty breathing
• Overdose
• Stroke
• Seizures

Urology

Our urologists diagnose, provide essential cancer screenings, and treat conditions and concerns related to the urinary tract and male reproductive organs, including but not limited to:

Urinary-related:

• Bladder disorders and cancer
• Inability to control urination
• Kidney disorders (including kidney stones)
• Urethral disorders

Related to male reproductive organs:

• Erectile dysfunction
• Infertility
• Penile disorders and cancer
• Prostate disorders and cancer
• Sexually transmitted diseases (STDs)
• Undescended testicles (cryptorchidism)

Wellness and fitness

Whether you're a seasoned athlete, just starting a fitness program, or recovering from and injury or illness, we have the equipment, facilities, classes, and programs to help you succeed. We are focused on your wellness.

Women's health

From screening for common conditions that affect women to advanced medical and surgical care, the healthcare providers at Baylor Scott & White provide the comprehensive services you need as a woman.

Services include:

• Breast surgery
• Gynecological surgery
• Gynecology
• Hormone replacement therapy

Wound care

We offer a variety of wound care services through the Comprehensive Wound Center. This specialized service focuses on the evaluation and treatment of chronic wounds, using advanced wound care technologies, as well as traditional medical and surgical therapies.

Medical specialties affiliated with the center include infectious disease, orthopedics, plastic surgery, vascular surgery and podiatry.

ATMs

An automatic teller machine (ATM) is available on the first floor beside the cafeteria.

Community involvement

Our commitment to your health extends beyond the walls of our hospitals and clinics.

Concierge and information desk

The guest services desk is located on the first floor in the main entrance of the hospital of Medical Office Building I. Guest services can be reached at 972.990.4358. If calling after 4:00 PM, please call our operator at 972.990.8100.

Dining options

Crossroads Café

Located on the first floor of the hospital and serves breakfast and lunch.

• Hours
  • Monday-Friday: 6:30 AM - 2:00 PM
  • Closed on weekends

Starbucks

• Hours
  • Monday-Friday: 6:30 AM - 7:00 PM

Mini-mart and vending machines

Vending machines are located in the emergency department, first floor beside the café, surgery guest lounge, women's center guest lounge and day surgery guest area.

Estimate your cost of care

Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.

Gift shops

The Gift Shop is located on the first floor in the main entrance of the hospital and offers gifts, flowers, snacks and drinks.

Hours

• Monday - Friday: 11:00 AM – 3:00 PM

Medical records

You can request copies of your medical records by completing an Authorization for Release of Information form and returning to the facility at which you received care.

Nursing accomplishments

Our nurses are dedicated to the care of a diverse community of patients. As members of our front line care team, they take pride in seeking opportunities to provide a higher level of care.

View Irving's nursing accomplishments

Patient greetings

Brighten the day of a patient with an eGreeting—a personal message hand-delivered to your loved one.

Recognize an employee

Because our staff cares so deeply for those we help, there are those who often go beyond the call to provide great care.

Nominate an employee

Spiritual care

Our newly renovated chapel has moved and is now located on the first floor beside the Emergency Department and is available 24 hours a day.

For more information or to speak with a chaplain in our pastoral care department, please call 972.990.8178 or 972.990.5273.

Visitor guidelines

General visiting regulations:

• Smoking (including e-cigarettes) is prohibited everywhere on the Baylor Scott & White campus, including sidewalks and parking areas.
• People with colds, sore throats or any potentially contagious diseases should not visit patients.
• Length of visits will be determined by the patient's condition.
• For the benefit of the patient's healing, visits may be limited.
• Visitors should maintain a quiet environment.
• Visitors may be asked to leave the room during procedures.
• Children must be accompanied by an adult. A patient's nurse determines if children may visit depending on the patient's condition.

Volunteer with us

We rely on our generous volunteers to provide several special services. Every volunteer enhances the patient experience in some way by supporting our culture of customer service. Join the ranks of our volunteers to get involved and make a difference.