Your healthcare in Temple
Baylor Scott & White Continuing Care Hospital – Temple is a 48-bed, highly advanced medical facility offering private treatment rooms and 24-hour access to a team of physicians located in Temple, Texas.
Our modern, patient-focused facility delivers comprehensive therapies for patients requiring extended hospital stays. Rather than chronic care, the Baylor Scott & White Continuing Care Hospital provides acute care, which involves active but short-term treatment following a severe medical condition or during recovery from surgery. It is also home to our skilled nursing facility.
Additional information
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Estimate your cost of care
Find out what your care might cost at this facility.
Long-term acute care in Temple
Patients cared for are critically ill with complex conditions. Many of these patients depend on technology such as ventilators, special monitors or dialysis. The average length of stay is 25 days.
Baylor Scott & White Health's tradition of comprehensive, multispecialty care extends to the Baylor Scott & White Continuing Care Hospital in Temple. Our team, which includes physicians, nurses, respiratory therapists, pharmacists and specialists in physical, occupational and speech therapy, utilizes its skills and experience to individualize care for our long-term patients.
We treat patients with conditions such as:
- Ventilator weaning
- Pulmonary disease
- Cardiopulmonary disorders
- Complex wound care
- Neuromuscular diseases
- Gastrointestinal diseases (difficulty eating/swallowing)
- Post-operative complications (infection, stroke, bleeding)
- Renal disease, including dialysis
- Medically-complex patients
- Post-trauma care
Ombudsman program
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge.
To speak with an ombudsman, a person may call the toll-free number 1.800.252.2412.
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (11)Aetna Signature AdministratorsChoice POS IIGroup Retiree Medicare PPO - Limited to Exxon/MobilSelectOpen Choice PPOManaged ChoiceOpen Access Managed ChoiceQPOSOpen Access Elect ChoiceOpen Access SelectHealth Network Only
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American Health Advantage of Texas - (1)American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (27)BSW Extended PPO2023 BSW Employee Network (PPO & HSA)BSW Premier PPOMcLane Group NetworkBSW Preferred HMO Network - GroupBSW Premier HMO-Individual/FamilyPyco Industries Employee PlanBSW Preferred HMO - Individual MarketplaceBSWH Employee Network Premium (PPO)/ HDHPBSW SeniorCare Advantage PPOBSW Solutions PPOBSW Plus HMO-Individual/FamilyBSW Access PPORightCare STAR Medicaid NetworkBSW Premier HMO-GroupPPO Network-GroupBSW Plus PPO-GroupBSW Plus HMO-GroupBSW Preferred PPO NetworkCovenant Preferred HMOBSW SeniorCare Advantage HMOBSW Plus PPO-Individual/FamilyBSWH Employee Network (SEQA & EQA)HMO Network-Group2023 BSW Employee Network (SEQA & EQA)HMO Network-Individual/FamilyEPO Network-Individual/Family
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Blue Cross Blue Shield - (24)HealthSelectFederal Standard OptionFederal FEP Blue FocusFederal Basic OptionBlue Premier AccessHigh Performance NetworkBlue PremierBlue EssentialsBlue ChoiceConsumer Directed HealthSelectBlue Essentials AccessParPlanTRS-ActiveCare 2TRS-ActiveCare PrimaryBlue Advantage Plus - BronzeBlue Advantage - SilverBlue Advantage - GoldBlue Advantage - BronzeTRS-Care StandardTRS-ActiveCare Primary+TRS-ActiveCare Primary HDBlue Advantage Plus - GoldBlue Advantage Plus - SilverSTAR Kids
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Brookshire Brothers - (1)Employee Benefit Plan
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Cigna - (5)Choice FundOpen Access Plus In-NetworkLocalPlus In-NetworkLocalPlusOpen Access
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DFW ConnectedCare - (1)American Airlines Employee Benefit Plan
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First Health/Coventry - (1)First Health/Coventry Network
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FirstCare Health Plans - (1)FirstCare Select Plus HMO Network
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Galaxy Health Network - (1)Galaxy Health Network
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HealthSmart - (2)Accel NetworkPreferred Network
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Humana - (12)HumanaChoice (PPO)Humana Honor (PPO)Humana Gold Plus SNP-DE (HMO D-SNP)Humana Gold Plus (HMO)HumanaChoice (Regional PPO)ChoiceCareHMOPPOHumana USAA Honor with Rx (PPO)National POSHumana Gold Choice (PFFS)Humana Preferred
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Imagine Health - (1)Imagine Health Network
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Independent Medical Systems - (1)IMS Network
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Nebraska Furniture Mart - (2)OnyxEmerald
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PHCS Network - (1)PHCS Primary PPO
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QuickTrip - (1)Employee Benefit Plan
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Superior Health Plan - (5)CHIPCHIP PerinateFoster CareSTARSTAR+PLUS
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Superior HealthPlan - (2)STARSTAR+PLUS
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Three Rivers Network - (1)Three Rivers Network
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Tricare - (3)ExtraSelectPrime
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TriWest HealthCare - (2)VA-PCCCCommunity Care Network
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United HealthCare - (21)SelectSurestChoice PlusNavigate BalancedNavigate PlusNexus ACO - Open AccessSTAR KidsCoreSelect PlusCore EssentialCHIPAll SaversCharter BalancedCharterUnitedHealthcare Group Medicare Advantage (PPO)Nexus ACO - Referral RequiredCharter PlusEDGESTARNavigateOptions
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Pay bill
Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.
We offer two online payment options:
- Make a one-time payment without registering by selecting the "Pay a Bill as a Guest" option.
- Enroll or login to your MyBSWHealth account to view account balances and statements, set up a payment plan or enroll in paperless statements.
Other payment options:
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Pay by mail
To ensure that your payment is correctly applied to your account, detach the slip from your Baylor Scott & White billing statement and return the slip with your payment. If paying by check or money order, include your account number on the check or money order.
Please mail the payment to the address listed on your statement.
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Pay by phone
Call 1.800.994.0371 to make a payment. Payments can be made over the phone with our automated phone payment system 24 hours a day, seven days a week. All payments made via the automated phone payment system will post the next business day.
If you need to speak to someone about a Baylor Scott & White bill from our hospitals or clinics, our Customer Service department can take payments over the phone from Monday through Friday from 8:00 AM - 5:00 PM.
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Pay in person
Payments can be made in person at the facility where you received services.
Financial assistance
At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.
Frequently asked questions
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Why am I being transferred here?
Your physician has recommended an extended hospital stay at the Baylor Scott & White Continuing Care Hospital in Temple, where we provide acute care for patients with medically complex needs that require additional time to recover (average stay: 25 days). Our patients are often critically ill and require specialized technology such as ventilators, special monitors or dialysis. We are able to care for critically ill patients because our multidisciplinary staff is devoted to the treatment of our patients’ conditions. You’ll experience a highly focused environment of care centered on long-term health needs.
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How is the CCH different from a regular hospital?
The Baylor Scott & White Continuing Care Hospital is similar in many ways to a regular hospital. We provide physician and nursing care, dietary, physical and occupational therapy and the same high quality and compassionate care boasted throughout the Baylor Scott & White family. Our Temple Continuing Care Hospital also has an on-site dialysis center and computed tomography (CT) scanner. Where the Continuing Care Hospital differs from a traditional hospital is that we specialize in the treatment of patients who require an extended stay in an acute care setting. Whereas a traditional hospital is diagnostic in nature the Continuing Care Hospital is purposed for the ongoing treatment of your condition.
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Can the staff treat any patient with any illness or injury?
The Baylor Scott & White Continuing Care Hospital is able to treat any condition but will generally only accept patients who meet long term acute care hospital (LTACH) criteria. In other words, LTACHs specialize in treating patients who are generally highly complex and critically ill. The majority of patients treated in an LTACH require some form of respiratory therapy, intravenous antibiotics, complex wound care and/or post-surgical care.
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Is there a physician on staff at all times?
The Baylor Scott & White Continuing Care Hospital in Temple has 24-hour physician coverage, and there will generally always be a physician on the premises.
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How does my family member get admitted to the Continuing Care Hospital?
A formal admittance into the Baylor Scott & White Continuing Care Hospital can only occur when your family member’s attending physician and the Continuing Care Hospital's accepting physician have agreed that your family member would benefit from the specialized care at the Continuing Care Hospital. From there, our case management will collaborate with the case management at your current acute care facility to ensure a smooth transition to long term acute care.
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Is the Continuing Care Hospital in Temple only for hospice or nursing home patients?
No. In fact the Baylor Scott & White Continuing Care Hospital does not admit nursing home patients. Nor is the Continuing Care Hospital a palliative care or hospice facility. At the Continuing Care Hospital, the ultimate goal is always to discharge a patient home. However, a skilled nursing facility, nursing home, palliative or hospice care may be the best option post discharge from the Continuing Care Hospital. What you can be certain of is that the Continuing Care Hospital in Temple will aggressively treat your condition while simultaneously formulating a discharge plan to best meet your needs. For patients no longer needing acute care, we have a skilled nursing facility within our building for continued care needs.
More helpful information
Estimate your cost of care
Baylor Scott & White Health is an advocate for greater healthcare pricing transparency and patient affordability. We provide a self-service price estimation tool to help you obtain accurate out-of-pocket expense estimates, along with other helpful resources to help you make more informed financial choices about your care.
Estimate your cost of careOur team approach
Be assured that Baylor Scott & White’s tradition of comprehensive, multispecialty and personalized care extends to the treatment you’ll receive at the Continuing Care Hospital.
Our team includes physicians, nurses, respiratory therapists, pharmacists, social workers and specialists in physical, occupational and speech therapy. Each of these disciplines will meet weekly to discuss your case specifically and your treatment moving forward.
Patient greetings
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