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Locations of Kristen Ciolino, PA-C
Baylor Scott & White Urgent Care - Southlake
925 E Southlake Blvd Ste 270, Southlake, TX, 76092
921.4mi
Directions
Call
817.912.8560
Open
- Monday:8:00 am-8:00 pm
- Tuesday:8:00 am-8:00 pm
- Wednesday:8:00 am-8:00 pm
- Thursday:8:00 am-8:00 pm
- Friday:8:00 am-8:00 pm
- Saturday:8:00 am-8:00 pm
- Sunday:12:00 pm-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Kristen is a certified physician assistant with a focus on acute care, urgent care and emergency medicine. She started her journey to becoming a physician assistant as a medical scribe ... and fell in love with emergency medicine working in several different ERs across central and north Texas. She understands how stressful it can be in an urgent or emergent situation. She plans to address each of her patient's medical needs while putting them at ease as much as possible. She was raised in North Texas and enjoys spending time with her husband, friends and family in the area. When away from work, she enjoys going to see new movies, reading thriller and mystery books, and being outside. She is a huge animal lover and plan to rescue as many dogs as she can in the future. View More |
| Ages Seen |
|---|
| Newborns (0-28 days) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: Texas State University (2018) |
| Education: University of Texas Rio Grande Valley (2023) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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American Health Advantage of Texas - (1)American Health Advantage of Texas-American Health Advantage of Texas HMO I-SNP
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Baylor Scott & White Health Plan - (14)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Extended PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSW Solutions PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-Pyco Industries Employee Plan
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Blue Cross Blue Shield - (19)Blue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue Cross Medicare Advantage Value (HMO)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Humana - (11)Humana-ChoiceCareHumana-Humana Gold Choice (PFFS)Humana-Humana Gold Plus (HMO)Humana-Humana Gold Plus SNP-DE (HMO D-SNP)Humana-Humana Honor (PPO)Humana-Humana PreferredHumana-Humana USAA Honor with Rx (PPO)Humana-HumanaChoice (PPO)Humana-HumanaChoice (Regional PPO)Humana-National POSHumana-PPO
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Patient Ratings (518)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.7 | Wait Time at Clinic | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Time Care Provider spent with Patient | |
| 4.9 | Rate Care Provider |
Patient Comments (282)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Kristen Letry, PA-C receives overwhelmingly positive feedback from patients who consistently praise her professionalism, compassion, and clinical expertise. Patients frequently describe her as thorough, knowledgeable, and an excellent listener who takes time to understand their concerns without rushing them. Her communication skills are repeatedly highlighted, with patients appreciating that she explains diagnoses and treatment options clearly, involves them in care decisions, and answers all questions patiently. Many reviewers emphasize her warm, friendly, and caring demeanor, noting that she makes patients feel comfortable and at ease even when they are feeling unwell. Her ability to quickly diagnose problems accurately is mentioned numerous times, and patients value her follow-through, including calling with test results and checking on their progress. The overall sentiment reflects that she provides exceptional, patient-centered care with genuine concern for each individual.
Patients also share
Very few areas for improvement emerge from the reviews, with only one patient noting that it took a while before Kristen came in to examine them, suggesting a possible wait time issue. Another patient mentioned that while the provider was excellent, the nurse on staff was "not so much," indicating potential variability in support staff performance. One review noted that the provider did not physically touch insect bites during examination, though the patient acknowledged not specifically requesting this and was ultimately satisfied with the treatment outcome. These concerns are minimal compared to the volume of positive feedback and represent isolated experiences rather than recurring patterns.