Catherine Norman Stead, FNP
Urogynecology and Reconstructive Pelvic Surgery, Family Medicine
Urogynecology and Reconstructive Pelvic Surgery..., Family Medicine
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Locations of Catherine Norman Stead, FNP
Baylor Scott & White Texas Urogynecology Associates - Plano
4601 Old Shepard Pl Bldg 3, Ste 305, Plano, TX, 75093
901.8mi
Directions
Call
972.596.3242
Open
- Monday:8:30 am-5:00 pm
- Tuesday:8:30 am-5:00 pm
- Wednesday:8:30 am-5:00 pm
- Thursday:8:30 am-5:00 pm
- Friday:8:30 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Ages Seen |
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| Infants and Toddlers (ages 0-2) |
| Infants and Toddlers (ages 0-2) |
| Children (ages 3-11) |
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
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| Adults |
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| Geriatrics |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Education: University of Texas at Arlington (2016) |
| Education: National Institute of First Assisting (2017) |
| Certifications |
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| Family Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Plano |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White Medical Center - Irving |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Patient Ratings (324)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (163)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Catherine Stead, FNP, receives overwhelming praise for being knowledgeable, thorough, and attentive during appointments. Patients consistently highlight her strong listening skills and how she takes time to explain conditions, treatment options, and answer questions without rushing. Many reviewers specifically appreciate her compassionate, warm bedside manner and her ability to make patients feel comfortable discussing sensitive issues, particularly urinary and bladder concerns. Several patients also noted her responsiveness outside of appointments, including quick replies to messages, and praised the supportive office staff and efficient scheduling, especially for urgent issues like UTIs.
Patients also share
Opportunities for improvement were minimal and appeared in only a small number of reviews. One patient felt their first-visit exam was brief and not very thorough, and was surprised to see a nurse practitioner rather than a physician, feeling they didn't gain much new information. Another patient's review noted that the visit was simply "quick," which for them read as a neutral rather than clearly positive experience. These isolated comments suggest that on rare occasions, patients may want a bit more depth in the visit or that more clarity around who they'll be seeing could help set expectations.